Guest Room Supervisor — 24/7 Ops, Training & Inspections

Robinson Rancheria Resort And Casino; Nice (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Robinson Rancheria Resort And Casino is seeking a Housekeeping Supervisor to oversee daily guestroom operations. You will supervise staff, conduct room inspections, and coordinate with vendors to maintain brand standards.

The role supports a 24-hour operation, with flexibility for holidays and weekends. Responsibilities include assigning duties, enforcing cleanliness standards, training new hires, and maintaining inventories.

Qualifications

• 2–3 years’ housekeeping experience required.
• Ability to perform physical activities (lift up to 50 lbs).
• Strong organizational skills required.
• Must pay attention to detail.
• Must be at least 18 years old and English literate.
• Must be willing to work weekends, holidays and any shift.
• Must pass background check and secure a gaming license per Robinson Rancheria Gaming Commission.
• Must pass Title 31 exam and pre-employment drug test.

Responsibilities

• Allocate daily duties to employees.
• Daily inspection of rooms cleaned by attendants.
• Investigate complaints regarding housekeeping service or equipment.
• Schedule hotel deep cleaning sessions.
• Train new hires and conduct 90‑day performance reviews.
• Manage inventory of cleaning supplies; coordinate with vendors for pricing.
• Check carts for supplies and cleanliness; ensure proper stock.
• Create and distribute weekly work schedule.
• Other duties as assigned.

Skills

Staff supervision

Attention to detail

Organizational skills

English proficiency

Guest room inspections

Job description

Robinson Rancheria Resort And Casino is seeking a Housekeeping Supervisor to oversee daily guestroom operations. You will supervise staff, conduct room inspections, and coordinate with vendors to maintain brand standards.

The role supports a 24-hour operation, with flexibility for holidays and weekends. Responsibilities include assigning duties, enforcing cleanliness standards, training new hires, and maintaining inventories.