Guest Room Supervisor - Housekeeping & Front Desk Support

Robinson Rancheria Resort & Casino; Nice (CA); On-site; USD 42,000 - 66,000; Full time

Job summary

Robinson Rancheria Resort & Casino in Nice, CA is seeking a Housekeeping Supervisor to oversee daily guestroom operations and supervise housekeeping staff. The role ensures productivity, quality standards, and guest satisfaction through room inspections and staff scheduling.

The position requires 2–3 years of housekeeping experience, the ability to lift up to 50 lbs, and strong organizational skills. Opera PMS experience and the flexibility to work weekends and holidays are essential.

Qualifications

• 2–3 years’ housekeeping experience required.
• Ability to lift up to 50 lbs and perform physical tasks.
• Strong organizational skills and attention to detail.
• Must be able to speak, read and write English.
• Must be willing to work weekends, holidays, and any shift.

Responsibilities

• Allocate daily duties to employees and monitor performance.
• Inspect hotel rooms after cleaning to ensure standards.
• Investigate complaints about housekeeping service or equipment.
• Schedule deep cleaning and manage inventory of supplies.
• Train new hires and conduct 90‑day performance reviews.
• Coordinate with maintenance for urgent repairs and vendor pricing.
• Provide Front Desk coverage as needed and support 24‑hour operations.

Skills

Staff supervision

Detail oriented

Quality control

Tools

Opera PMS

Job description

Robinson Rancheria Resort & Casino in Nice, CA is seeking a Housekeeping Supervisor to oversee daily guestroom operations and supervise housekeeping staff. The role ensures productivity, quality standards, and guest satisfaction through room inspections and staff scheduling.

The position requires 2–3 years of housekeeping experience, the ability to lift up to 50 lbs, and strong organizational skills. Opera PMS experience and the flexibility to work weekends and holidays are essential.