GUEST ROOM ATTENDANT FT

Robinson Rancheria Resort & Casino; Northern (KY); Hybrid; USD 32,000 - 46,000; Full time

Job summary

Robinson Rancheria Resort & Casino in NICE, CA seeks a housekeeping supervisor to coordinate and supervise all housekeeping functions to ensure productivity and high guest satisfaction. The role focuses on delivering clean, comfortable rooms and timely turnover while maintaining standards and safety.

Qualifications include housekeeping and customer service experience, strong attention to detail, and the ability to lift up to 50 lbs.

Qualifications

• Housekeeping and customer service experience preferred.
• Attention to detail, speed, accuracy, courtesy, cooperativeness and ability to work with minimal supervision.
• Physical ability to grasp, lift up to 50 lbs, and perform repetitive tasks.
• Strong organizational skills.
• Must be at least 18 years old.
• Must be able to speak, read and write English.

Responsibilities

• Stock cart with cleaning supplies daily.
• Transport cart and linens to guest rooms and position securely.
• Clean bathrooms and remove soil, hair and debris.
• Dust and polish furniture, mirrors, and fixtures.
• Replace dirty bed linen and make beds.
• Inspect rooms for damage and report findings.
• Turn over lost and found items to supervisor.
• Vacuum rooms and deodorize.

Skills

Housekeeping

Customer service

Attention to detail

Organizational skills

English literacy

Job description

ROBINSON RANCHERIA RESORT & CASINO - NICE, CA 95464

Description

SUMMARY: Responsible for the successful coordination and supervision of all housekeeping functions, ensuring maximum productivity and superior customer service and satisfaction.

ESSENTIAL RESPONSIBILITIES:

• Properly stocking cart with required cleaning supplies daily.
• Transport cart with cleaning supplies, amenities and linens to assigned guest room and position securely.
• Remove soil, dirt, soap buildup and hair from bathroom mirrors, vanity, sink, toilet, shower walls bathtub, shower curtain and floor.
• Remove dust, spots and smears from all doors, walls, windows baseboards, AC unit, corners and telephones.
• Open all drawers/doors in checkout rooms and remove items left by guest. Dust inside.
• Dust and polish all furniture, closet, pictures, frames, mirrors, light bulbs and switches, TV
• Replace dirty bed linen and make up bed with clean linen.
• Check under bed(s), chairs and sofa for debris and remove if present.
• Empty garbage cans of debris.
• Vacuum throughout entire room and spray room with deodorizer.
• Clean and replenish the coffee maker set.
• Replenish amenities according to the operational standards.
• Inspect condition of room for damage
• Turn over any lost and found items from guest rooms to supervisor.
• Clean assigned guest rooms by priority.
• Other duties as assigned.

Qualifications

QUALIFICATIONS :

• Housekeeping and customer service experience preferred
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow through, courtesy, cooperativeness and work with a minimum of supervision.
• Ability to perform such activities as grasping, lifting, reaching, crouching, walking, sitting, and carry push or pull heavy loads weighing up to 50 lbs.
• Strong organizational skills required.
• Must have attention to detail.
• All applicants must be at least 18 years of age.
• Must be able to speak, read and write the English language.

LICENSES/CERTIFICATIONS/OTHER

• Must be able to pass background check and receive a gaming license from the Robinson Rancheria Gaming Commission as required to work in gaming operations.