Guest Room Service Specialist

PM Hotel Group; Wilmington (DE); Vor Ort; USD 17.000 - 25.000; Vollzeit

Zusammenfassung

PM Hotel Group in Wilmington, DE is seeking a Food & Beverage Room Service Associate to deliver and set up all food and beverage orders for guest rooms and hospitality suites, ensuring quality service and guest satisfaction.

The role requires adherence to company standards, strong guest relations, and the ability to handle cash and work as part of a team in a fast-paced hotel environment. Prior experience is helpful.

Qualifikationen

• Must have the ability to communicate in English.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Can communicate well with guests and be a team player.
• Ability to grasp, bend, lift and/or carry up to 100 lbs., and transport large trays up to 30 lbs.

Aufgaben

• Set up and deliver all food and beverage orders to guest rooms and hospitality suites.
• Conduct floor sweeps and retrieve trays to maintain sanitation guidelines.
• Set up and deliver VIP amenities.
• Serve hospitality suites according to Banquet Event Orders and policies.
• Abide by liquor requirements when serving alcoholic beverages.
• Complete all shift side work as per operating policies.
• Respond to customer needs and report to the shift supervisor.
• Handle cash according to company policies.
• Maintain regular attendance and be available to work.
• Perform other duties as assigned.

Kenntnisse

English communication

Team player

Jobbeschreibung

PM Hotel Group in Wilmington, DE is seeking a Food & Beverage Room Service Associate to deliver and set up all food and beverage orders for guest rooms and hospitality suites, ensuring quality service and guest satisfaction.

The role requires adherence to company standards, strong guest relations, and the ability to handle cash and work as part of a team in a fast-paced hotel environment. Prior experience is helpful.