Guest Room Quality Inspector

Concord Hospitality Enterprises; Raleigh (NC); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Medical/dental/vision plans

401K options

Tuition assistance

Job summary

Concord Hospitality Enterprises seeks a Housekeeping Inspector to uphold guest room cleanliness and maintenance awareness. You will inspect rooms daily, report issues, and ensure prompt responses to guest needs to protect satisfaction.

In this role, you will follow housekeeping guidelines, perform equipment checks, and log rooms cleaned. The position offers full-time hours with benefits and opportunities for career development within Concord-managed hotels.

Qualifications

• Experience inspecting guest rooms for cleanliness and maintenance issues.
• Ability to follow housekeeping guidelines and check equipment functionality.
• Capable of prioritizing tasks to maintain high guest satisfaction.

Responsibilities

• Provide the highest quality of service to the customer at all times.
• Ensure guest satisfaction through room cleanliness and attention to guest needs.
• Clean rooms daily following the Housekeeping Guidelines.
• Check fixtures, television, radio, and heating/cooling equipment for proper operation.
• Inspect room for maintenance needs and report on maintenance service requests.
• Perform daily general clean duties and changing of bedspreads, blankets, mattress pads and shower curtains as assigned.
• Log rooms cleaned on daily housekeeping report.
• Clean, organize, and restock cart at the end of the day (terry, cups, toilet paper, rags, and fill spray bottles).
• Maintain cart, linen room, and vacuum cleaner cleanliness.
• Know how to operate laundry equipment and maintain public area cleanliness.

Skills

Attention to detail

Customer service

Communication

Quality control

Housekeeping

Job description

Concord Hospitality Enterprises seeks a Housekeeping Inspector to uphold guest room cleanliness and maintenance awareness. You will inspect rooms daily, report issues, and ensure prompt responses to guest needs to protect satisfaction.

In this role, you will follow housekeeping guidelines, perform equipment checks, and log rooms cleaned. The position offers full-time hours with benefits and opportunities for career development within Concord-managed hotels.