ROOM INSPECTOR

HWCC-Tunica, Inc.; Mississippi; On-site; USD 23,000 - 32,000; Full time

Job summary

PENN Entertainment is hiring Room Attendants in Mississippi to maintain immaculate guest rooms and support a top-tier hospitality operation. You will assign rooms, inspect cleanliness, and ensure safety standards while delivering exceptional guest service.

The role requires a high school diploma or equivalent, teamwork, safety awareness, and the ability to work with a hotel management system. Training, career growth, and a comprehensive benefits package are provided.

Qualifications

• Maintain guest room cleanliness and hospitality standards.
• Provide safe and hygienic environment for guests.
• Deliver exceptional Red Carpet Customer Service to all guests.

Responsibilities

• Assigns guest rooms to be cleaned.
• Inspects all vacant rooms for top condition and compliance with housekeeping specs.
• Supervises all Room Attendants to protect hotel property.
• Reports maintenance problems to ensure protection of property.
• Checks Room Attendants' appearance, carts, equipment and supplies.
• Ensures store rooms are stocked with linens and supplies.
• Trains employees; plans, assigns, and directs work; evaluates performance; rewards and disciplines.

Skills

Guest service

Teamwork

Safety awareness

Communication

Education

High school diploma or equivalent

Tools

Hotel PMS

Job description

WE'RE CHANGING ENTERTAINMENT. COME JOIN US.

We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits - such as day-one medical coverage, 401(k) matching, and annual performance bonus - may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

• insures maximum efficiency in performance of Room Attendants to acquire and maintain immaculate accommodations - Assigns guest rooms to be cleaned - inspects all vacant rooms for efficient top conditions and meeting housekeeping specifications - Supervises all Room Attendants to assure protection of all hotel property for possible damage - Report all maintenance problems to assure protection of all hotel property for possible damage - Checks Room Attendants' appearance, carts, equipment and cleaning supplies. Ensures store rooms are properly stocked with linens and supplies - Ensures Room Attendants' work meets the requirements of hospitality operations - Ensures all departmental, property policies, procedures, and performance standards are maintained - Responsible for training employees; planning, assigning, and directing work; evaluating performance; rewarding and disciplining employees; addressing complaints and resolving problems - Responsible for providing exceptional Red Carpet Customer Service to all guests

BRING US YOUR BEST.

• High school diploma or equivalent - Must perform duties with a sense of urgency - Knowledge of all safety and health standards set by OSHA and local Health Department - Knowledge of hotel management system to inquire about and update room status preferred - Knowledge of all facilities. Ensure that employees maintain a pleasant, friendly and welcoming attitude at all times - Must be able to work as a team with other employees - Housekeeping experience preferred - Knowledge of hotel property management system preferred - Ability to tilt head back and look up - Ability to perform frequent, circular motions with hands and/or arms - Ability to handle exposure to moving mechanical parts and high, precarious places - Visual range must include ne - , limited spaces - Ability to use ladders, as well as clean ground level areas - Ability to transport all supplies to and from work areas - Must be able to stoop, bend, push, pull, lift and carry up to 25 pounds - Must be able to maneuver in hotel areas, up and down stairs and reach above shoulder level - Must be able to work in areas containing second-hand smoke - Must be able to work with cleaning chemicals and be able to handle chemical fumes and airborne particles (on occasion) - Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

STAY IN THE GAME. FOLLOW US.

We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet.

Follow us.

We're changing entertainment.

Equal Opportunity Employer