Guest Room Experience Specialist

Shaner Group; State College (Centre County); On-site; USD 18,000 - 25,000; Full time

Job summary

Shaner Group in State College, PA seeks an attentive Housekeeper to maintain guest rooms to the hotel's standards. You will clean assigned rooms, report maintenance issues, and respond to guest requests with hospitality and discretion.

Flexibility is required to work weekends and holidays. Bilingual English/Spanish is a plus. Prior cleaning experience is preferred; knowledge of chemical handling is a plus for safe product use.

Qualifications

• Minimum one year cleaning experience; hotel experience preferred.
• Ability to communicate clearly with guests, management, and coworkers.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish is a plus.
• Knowledge of local activities and attractions for clientele.

Responsibilities

• Clean guest rooms as assigned, meeting the hotel's cleanliness standards.
• Report maintenance deficiencies and handle guest requests or complaints.
• Ensure confidentiality and security of all guest rooms.
• Observe house rules, housekeeping room procedures, and security procedures.
• Return and restock carts at end of shift.
• Complete additional deep cleaning / seasonal cleaning functions as scheduled.
• Other duties as assigned.

Skills

Cleaning experience

Guest communication

Chemical handling knowledge

Bilingual English/Spanish

Job description

Shaner Group in State College, PA seeks an attentive Housekeeper to maintain guest rooms to the hotel's standards. You will clean assigned rooms, report maintenance issues, and respond to guest requests with hospitality and discretion.

Flexibility is required to work weekends and holidays. Bilingual English/Spanish is a plus. Prior cleaning experience is preferred; knowledge of chemical handling is a plus for safe product use.