Guest Room Attendant | State College Springhill Suites

Shaner Hotels; Woodycrest (PA); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading hospitality company is seeking dedicated housekeeping staff for their State College Springhill Suites location. The ideal candidate will be responsible for cleaning guest rooms and ensuring the highest standards of cleanliness. Applicants should have at least one year of cleaning experience, preferably in a hotel setting, and be able to communicate effectively with guests and staff. The role requires flexibility in scheduling, including weekends and holidays, and knowledge of proper chemical handling is a plus.

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers.
• Knowledge of proper chemical handling.

Responsibilities

• Clean guest rooms as assigned, ensuring standards of cleanliness.
• Report any maintenance deficiencies and handle guest requests or complaints.
• Maintain standards of quality and cleanliness throughout daily assignments.

Skills

Cleaning experience

Bilingual English/Spanish

Communication skills

Job description

Overview

Shaner Hotels has an amazing opportunity at our 72-room State College Springhill Suites, located in the Williamsburg Square just minutes from Penn State University. We combine a colonial style hotel with the old-world feel mixed with modern amenities. This location will be a great backdrop to your hospitality career.

About Shaner Hotels

Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!

Responsibilities

Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.


• Handle guest complaints ensuring guest satisfaction.


• Maintains standards of quality and cleanliness throughout daily assignments.


• Observes all house and safety rules, housekeeping room procedures, and security procedures.


• Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.


• Returns and restocks cart at end of shift.


• Complete additional deep cleaning / seasonal cleaning functions as scheduled.


• Other duties as assigned.

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.


• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.


• Knowledge of proper chemical handling.


• Bilingual English/Spanish a plus.


• Knowledge of local activities and attractions appropriate for clientele.