Guest Room Experience Specialist

Sea Crest Beach Resort; North Falmouth (MA); On-site; USD 20,664 - 31,684; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401k Match

Daily Pay

Life Insurance

Travel Discounts

Transit Benefits

Wellness Program

Education/Development

Referral Bonus Program

Job summary

Sea Crest Beach Resort is seeking a Room Attendant to clean and maintain guest rooms to established standards while providing friendly guest interactions. You will manage time to clean rooms, change linens, and replenish amenities, ensuring guest satisfaction and safety compliance.

The role involves teamwork during peak periods, handling lost-and-found items, and adhering to MSDS/OSHA guidelines. Prior housekeeping experience and English communication are preferred for this position.

Qualifications

• High School diploma preferred.
• Previous housekeeping experience required or equivalent training.
• Understand and communicate in English.

Responsibilities

• Greet guests upon interaction with a warm and friendly greeting.
• Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
• Change bed linens and replace towels and other amenities.
• Clean and polish furniture and fixtures; dust furniture, walls or equipment.
• Notify managers concerning the need for repairs in guest rooms.
• Process guest items left in rooms according to lost and found policy.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform house person and lobby attendant duties when short staffed or during peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Skills

English communication

Education

High School diploma preferred

Job description

Sea Crest Beach Resort is seeking a Room Attendant to clean and maintain guest rooms to established standards while providing friendly guest interactions. You will manage time to clean rooms, change linens, and replenish amenities, ensuring guest satisfaction and safety compliance.

The role involves teamwork during peak periods, handling lost-and-found items, and adhering to MSDS/OSHA guidelines. Prior housekeeping experience and English communication are preferred for this position.