Guest Room Experience Specialist

Sonesta International Hotels; Minneapolis (MN); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Paid Vacation and Sick Days

Holidays and Personal Days (Floaters)

401(k) Retirement Plan

Job summary

Sonesta International Hotels in Minneapolis is seeking a Room Attendant to keep guest rooms spotless, welcoming, and guest-ready. You’ll clean rooms, replace amenities, and maintain carts and storage areas, delivering the friendly service that defines Sonesta’s People People culture.

The role suits dependable, detail-oriented individuals who thrive in a fast-paced hospitality environment and enjoy teamwork, flexible hours, and a commitment to high cleanliness standards.

Qualifications

• Previous housekeeping or guest service experience preferred.
• Strong attention to detail and cleanliness standards.
• Ability to work efficiently in a fast-paced environment.
• Strong time management and teamwork skills.
• Knowledge of cleaning procedures and safety practices preferred.
• Positive service-focused mindset.

Responsibilities

• Clean and service guest rooms, suites, bathrooms, hallways, and assigned hotel areas according to brand standards.
• Replace linens, towels, amenities, and guest supplies while ensuring rooms are refreshed and guest-ready.
• Inspect guest rooms for cleanliness and maintenance needs throughout shifts.
• Maintain housekeeping carts, storage closets, linen areas, and workspaces.
• Report maintenance issues and safety concerns promptly and accurately.
• Respond professionally to guest requests and service needs throughout the day.
• Follow sanitation standards and hotel safety policies at all times.
• Support deep cleaning projects and VIP arrivals as needed.
• Partner with Housekeeping leadership, Front Office, Laundry, and Engineering teams to ensure smooth operations.
• Help create clean, welcoming spaces aligned with Sonesta’s People People philosophy.

Skills

Attention to detail

Reliability

Teamwork

Guest communication

Job description

Sonesta International Hotels in Minneapolis is seeking a Room Attendant to keep guest rooms spotless, welcoming, and guest-ready. You’ll clean rooms, replace amenities, and maintain carts and storage areas, delivering the friendly service that defines Sonesta’s People People culture.

The role suits dependable, detail-oriented individuals who thrive in a fast-paced hospitality environment and enjoy teamwork, flexible hours, and a commitment to high cleanliness standards.