Guest Room Experience Specialist

Plazahotelelpaso

Miami (FL)

On-site

USD 17,000 - 22,000

Full time

4 days ago
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Benefits offered by this job

Competitive wages
Health insurance
Paid time off
401k match
Daily pay
Life insurance
Travel discounts
Transit benefits
Wellness program
Professional development
Referral bonus

Job summary

HHM Hotels in Miami seeks a Room Attendant to clean and maintain guest rooms, ensuring they meet established standards. You will greet guests warmly and perform cleaning tasks within the allotted time, including changing linens and restoring amenities.

Responsibilities cover dusting, polishing, moving furniture as needed, and reporting repairs. The role requires English communication, a high school diploma, and adherence to MSDS/OSHA safety guidelines; schedule may include holidays and weekends.

Qualifications

  • High School diploma preferred.
  • Previous housekeeping experience required or equivalent training.
  • Understand and communicate in English.

Responsibilities

  • Greet guests with a warm, friendly greeting.
  • Clean guest rooms to standards within the allotted time by sweeping, mopping, scrubbing, or vacuuming.
  • Change bed linens and replace towels and other amenities.
  • Dust and polish furniture and fixtures; clean walls and equipment.
  • Notify managers about repairs needed in guest rooms.
  • Process items left in rooms per lost and found policy.
  • Follow MSDS and OSHA safety rules and wear protective equipment.
  • Perform house person and lobby duties when short staffed or during peak periods.
  • Aim to improve overall guest satisfaction scores.
  • Perform other duties as requested by management.

Skills

Greet guests professionally
Cleaning efficiency
Attention to detail
Safety awareness

Education

High School Diploma
Equivalent training

Tools

MSDS compliance
OSHA awareness

Job description

HHM Hotels in Miami seeks a Room Attendant to clean and maintain guest rooms, ensuring they meet established standards. You will greet guests warmly and perform cleaning tasks within the allotted time, including changing linens and restoring amenities.

Responsibilities cover dusting, polishing, moving furniture as needed, and reporting repairs. The role requires English communication, a high school diploma, and adherence to MSDS/OSHA safety guidelines; schedule may include holidays and weekends.

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