Guest Room Experience Specialist

HBB PAYROLL LLC; Louisville (KY); On-site; USD 17,000 - 21,000; Full time

Job summary

Hotel Bourré Bonne is seeking a dedicated housekeeper to clean and prepare guest rooms and suites to hotel standards. You will make beds, change linens, replenish amenities, and thoroughly sanitize bathrooms.

Dusting, vacuuming, and reporting maintenance issues are essential parts of the role. We value attention to detail, professional communication with guests and team members, and the ability to work independently or as part of a team in a fast-paced environment.

Qualifications

• Previous hotel or housekeeping experience is preferred but not required.
• Positive attitude and strong work ethic.
• Dependable attendance and punctuality.
• Strong attention to detail and pride in a clean environment.
• Ability to work independently and as part of a team.
• Ability to follow instructions and established procedures.
• Professional and courteous communication with guests and team members.
• Ability to work in a fast-paced environment.
• Physical ability to perform cleaning tasks as described.

Responsibilities

• Clean and prepare assigned guest rooms and suites according to hotel standards.
• Make beds, change linens, replace towels, and replenish guest amenities.
• Thoroughly clean and sanitize bathrooms, bedrooms, and other guest room areas.
• Dust, vacuum, sweep, mop, and clean surfaces, fixtures, mirrors, and windows as needed.
• Inspect rooms to ensure they are clean, organized, and ready for guests.
• Report maintenance issues, damaged items, safety concerns, and other problems to your supervisor.
• Follow proper procedures for lost and found items and guest property.
• Maintain and restock your housekeeping cart and supplies.
• Remove trash and soiled linens and transport them to designated areas.
• Respond professionally and courteously to guest requests.
• Follow all hotel policies and procedures regarding safety, cleanliness, security, and guest service.
• Work efficiently while maintaining attention to detail and quality.
• Perform other housekeeping duties as assigned.

Skills

Positive attitude

Punctuality

Attention to detail

Teamwork

Following instructions

Communication

Stamina

Job description

Hotel Bourré Bonne is seeking a dedicated housekeeper to clean and prepare guest rooms and suites to hotel standards. You will make beds, change linens, replenish amenities, and thoroughly sanitize bathrooms.

Dusting, vacuuming, and reporting maintenance issues are essential parts of the role. We value attention to detail, professional communication with guests and team members, and the ability to work independently or as part of a team in a fast-paced environment.