Guest Room Experience Specialist

Five Rivers Hospitality Group; Hudson (CO); Presencial; USD 17 000 - 25 000; Tempo integral

Resumo da oferta

Five Rivers Hospitality Group is seeking a motivated housekeeper to join their team in the United States. The role involves making beds, vacuuming, mopping, restocking toiletries, washing and ironing sheets, and other general cleaning tasks to deliver an exceptional guest experience.

Responsibilities include answering guest questions, maintaining cleanliness in common areas, preparing rooms to hotel standards, and documenting any issues or losses.

Qualificações

• Experience in housekeeping or a similar role within the hospitality industry.
• Ability to communicate effectively with guests and team members, ensuring a welcoming atmosphere.
• Proven track record of maintaining cleanliness and order in guest rooms and common areas.
• Strong attention to detail, ensuring all tasks are completed to the highest standard.
• Ability to manage time efficiently, balancing multiple tasks and responsibilities.
• Familiarity with cleaning equipment and supplies, ensuring safe and effective use.
• Commitment to upholding the hotel's standards of cleanliness and guest satisfaction.
• Must have graduated high school or received an equivalent certification
• Possesses a strong work ethic with exemplary organizational, time management, and communication skills
• Experience with a variety of cleaning products and techniques
• At least 1 year of experience as a professional housekeeper preferred

Responsabilidades

• Answer general questions from guests.
• Keep common spaces such as the lobby, hallways, and restrooms clean and stocked with supplies.
• Perform cleaning duties and arrange guest rooms to our hotel’s standard before guests arrive.
• Vacuum, mop, make beds, dust and polish furniture, stock rooms with toiletries, and do laundry as needed.
• Track rooms cleaned and document lost and found items, damage, and repairs needed

Conhecimentos

Communication skills

Time management

Attention to detail

Organizational skills

Teamwork

Customer service

Formação académica

High school diploma or equivalent

Ferramentas

Cleaning equipment

Descrição da oferta de emprego

Five Rivers Hospitality Group is seeking a motivated housekeeper to join their team in the United States. The role involves making beds, vacuuming, mopping, restocking toiletries, washing and ironing sheets, and other general cleaning tasks to deliver an exceptional guest experience.

Responsibilities include answering guest questions, maintaining cleanliness in common areas, preparing rooms to hotel standards, and documenting any issues or losses.