Busser - A+O Restaurant

BALBOA BAY CLUB VENTURES LLC; Newport Beach (CA); On-site; USD 23,000 - 32,000; Full time

Job summary

Balboa Bay Resort in Newport Beach, CA is seeking an entry-level team member to assist food servers by setting up and clearing tables, providing water and service to guests, and maintaining a clean dining area.

The role requires basic hospitality knowledge, strong communication, and flexible availability for holidays and weekends. A valid Food Handlers Card or ability to obtain one within 30 days is required. This is a full-time, on-site position at Balboa Bay Resort.

Qualifications

• Basic knowledge of food and beverage preparation, hotel service standards, guest relations and etiquette.
• Requires strong communication and interpersonal skills and commitment to a high level of guest satisfaction.
• Ability to perform basic math skills such as addition, subtraction, multiplication and division.
• Completes required training as scheduled.
• Strong attention to detail and the ability to handle multiple tasks, simultaneously.
• Ability to read and comprehend simple instructions, short correspondence and memos.
• Work schedules will include working on holidays, weekends and alternate shifts.
• Must have a valid current Food Handlers Card or willingness and ability to obtain one within 30 days of employment.

Responsibilities

• Assists set-up and re-set of dining room areas with dishes, glassware, silverware and linens.
• Maintains neat, clean, organized area for guests/members.
• Provides flow of soiled dishes to kitchen and clean supplies to dining room.
• Clears dishware and flatware during dinner service.
• Completes side-work such as stocking rollups and condiments.
• Provides expeditious service and ensures water glasses are full.
• Follows safety, sanitation and health guidelines.
• Reports any unsafe conditions or maintenance needs to management.
• Resolves guest complaints within authority or routes to management.

Skills

Food service knowledge

Guest relations

Communication skills

Multi-tasking

Attention to detail

Education

High School diploma

Job description

Job DetailsLevel: EntryJob Location: Balboa Bay Resort - Newport Beach, CA 92663Position Type: Full TimeEducation Level: High SchoolSalary Range: $19.90 - $19.90 HourlyTravel Percentage: NoneJob Shift: AnyJob Category: Hospitality - Hotel

Position Summary:

Assists food servers with setting-up and clearing of tables and providing food and water to guests/members. Maintains cleanliness of restaurant, and re-sets tables in the designated dining areas.

Duties & Responsibilities, including but not limited to:

• Handles set-up and re-set of dining room areas as directed and including all dishes, glassware, silverware, and linens.
• Maintains a neat, clean, organized area for guests/members.
• Provides flow of soiled dishes to the kitchen and a clean supply to the dining room.
• Clears dishware and flatware as necessary throughout the dinner service.
• Completes pre, running, and post shift side-work requirements including stocking areas with supplies (i.e. rollups, condiments, etc.) as directed.
• Provides expeditious service to each guest/member. Ensures water glasses are full throughout the meal.
• Follows all standard food handling, sanitation, TIPS and health department guidelines.
• Follows all safety policies and procedures.
• Reporting to work as scheduled (on time and on regular basis) is an essential function of the job.
• May read tickets and deliver food to assigned table or section according to Company service standards.
• Notifies management of unsafe conditions, needed maintenance of any equipment and any accidents.
• Resolves guest complaints within scope of authority; otherwise refers the matter to management.

Qualifications

• Prior food service and hospitality experience highly desired.
• Basic knowledge of food and beverage preparation, hotel service standards, guest relations and etiquette.
• Requires strong communication and interpersonal skills and commitment to a high level of guest satisfaction.
• Ability to perform basic math skills such as addition, subtraction, multiplication and division.
• Completes required training as scheduled.
• Strong attention to detail and the ability to handle multiple tasks, simultaneously.
• Ability to read and comprehend simple instructions, short correspondence and memos.
• Work schedules will include working on holidays, weekends and alternate shifts.
• Must have a valid current Food Handlers Card or willingness and ability to obtain one within 30 days of employment.
• Must know and follow all applicable health standards.
• Must maintain a clean appearance and professional demeanor.
• Shift times are subject to change at any time, based on Department's needs. Applicants must be able to provide flexible availability, and can be scheduled for various shift times as needed by the Department Manager.

Balboa Bay Resort is an equal opportunity and E-Verify employer.