Guest Room Care Specialist

Friendwell Group of Companies; Edison (NJ); On-site; USD 17,000 - 25,000; Full time

Job summary

Friendwell Managed Hotels in Edison, NJ is seeking a Room Attendant to maintain guest rooms and public areas to hotel standards, ensuring cleanliness and a welcoming atmosphere.

You will clean, restock amenities, respond to guest requests, and follow safety procedures as part of a collaborative housekeeping team. Previous housekeeping experience is a plus, and a flexible schedule is required.

Qualifications

• Availability to work all shifts, including nights, weekends, and holidays.
• Ability to communicate effectively in English.
• Previous housekeeping or cleaning experience is an asset.
• Ability to work independently and as part of a team.
• Physical ability to stand, walk, bend, and lift for extended periods.

Responsibilities

• Receive assigned work areas, keys, supplies, and priority room requests from the housekeeping supervisor or leader.
• Clean and prepare guest rooms according to hotel standards using approved cleaning products and procedures.
• Make beds and replace linens and pillowcases.
• Clean and sanitize bathrooms, including toilets, sinks, showers, and bathtubs.
• Vacuum carpets and mop floors to maintain a clean and safe environment.
• Dust furniture, walls, fixtures, and other surfaces.
• Replace towels, toiletries, and other guest amenities as required.
• Empty trash and recycling bins and dispose of waste properly.
• Inspect rooms for maintenance issues or damages and report them promptly to management.
• Maintain and restock housekeeping carts with linens, amenities, and cleaning supplies.
• Follow all hotel safety, sanitation, and security procedures.
• Respond to guest requests courteously and report concerns or complaints to ensure guest satisfaction.
• Report missing items, damages, or mechanical issues to the Housekeeping Manager or Supervisor and submit any lost-and-found items.

Skills

Attention to detail

Time management

Organizational skills

Communication abilities

Customer service mindset

Education

High school diploma or equivalent

Job description

Friendwell Managed Hotels in Edison, NJ is seeking a Room Attendant to maintain guest rooms and public areas to hotel standards, ensuring cleanliness and a welcoming atmosphere.

You will clean, restock amenities, respond to guest requests, and follow safety procedures as part of a collaborative housekeeping team. Previous housekeeping experience is a plus, and a flexible schedule is required.