Guest Room Care & Shampoo Specialist

Caesars Entertainment; Reno (NV); On-site; USD 19,000 - 28,000; Full time

Job summary

Caesars Entertainment in Reno is seeking a detail‑oriented Houseperson to perform cleaning assignments around guest rooms, including shampooing carpets, scrubbing floors, and polishing marble surfaces and furniture as needed.

Follow safety precautions, report accidents, and assist in minor maintenance while upholding our core values, service standards, and a welcoming guest experience.

Qualifications

• Understand and comply with company policies and safety rules.
• Establish and maintain effective working relationships with staff and guests.
• Read and communicate in English and Spanish.
• Be self-motivated and detail oriented.
• Demonstrate initiative and high energy.
• Follow instructions and memorize procedures.
• Know chemical use, OSHA regulations, and biohazard cleanup procedures.
• High School diploma or equivalent.

Responsibilities

• Perform cleaning assignments in and around guest rooms which include shampooing carpets, scrubbing floors, polishing marble surfaces and furniture as needed, sweeping, etc.
• Clean both high areas (ceilings, light fixtures, etc.) and low areas (baseboards, door stops, etc.) as assigned
• Assist in minor maintenance as requested
• Follow all appropriate safety precautions including proper use of equipment and protective attire. Report accidents and/or safety problems to supervisor immediately. Alert guests and employees to safety hazards (e.g., wet floors).Use cleaning chemicals in a safe manner according to labels and written instructions, and only in the combinations and quantities specified by the supervisor.
• Report serious problems to the Floor Supervisor/Housekeeping Office
• Keep all equipment clean, properly stored, and in working order. Report any needed mechanical repairs to the maintenance supervisor.
• Remove Room Service dishes from guest room hallways for prompt pick-up
• Check all lamps and fixtures in your assigned area for burned out bulbs
• Complete training of blood borne pathogen procedures
• Attend regularly scheduled departmental meetings
• Exemplify our core values, family style service, our mission and vision
• Exemplify our DEI (diversity, equity, inclusion) culture
• Perform other job-related duties as assigned

Skills

Bilingual English/Spanish

Detail oriented

Initiative

High energy

Follow instructions

Memorization skills

OSHA regulations

Chemical use knowledge

Education

High School diploma or equivalent

Job description

Caesars Entertainment in Reno is seeking a detail‑oriented Houseperson to perform cleaning assignments around guest rooms, including shampooing carpets, scrubbing floors, and polishing marble surfaces and furniture as needed.

Follow safety precautions, report accidents, and assist in minor maintenance while upholding our core values, service standards, and a welcoming guest experience.