Guest Room Attendant - Service, Cleanliness & Teamwork

Hampton Inn Livonia; Livonia (MI); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) retirement match

Paid holidays

Paid time off

Employee Assistance Program

Job summary

Hampton Inn Livonia is seeking a Room Attendant to manage the daily housekeeping operations and ensure guest rooms meet the hotel’s standards. You will communicate with guests and housekeeping staff to service rooms efficiently, work as part of a team, and uphold service quality throughout your shift.

The role emphasizes guest interaction, maintaining cleanliness, and supporting the front desk with requests while reporting maintenance needs promptly.

Responsibilities

• Cleaning and servicing assigned rooms or areas according to established standards and procedures.
• Clean and arrange guest rooms to hotel standards for guest arrival.
• Clean and maintain common areas of the hotel.
• Perform laundry duties as necessary.
• Stock and maintain housekeeping supply rooms.
• Ensure a high level of customer service is performed at all times.
• Assist guests with requests and questions as necessary.
• Report any damages or repairs needed to management.
• Report all lost and found items to the Housekeeping Manager.

Skills

Guest communication

Teamwork

Customer service

Job description

Hampton Inn Livonia is seeking a Room Attendant to manage the daily housekeeping operations and ensure guest rooms meet the hotel’s standards. You will communicate with guests and housekeeping staff to service rooms efficiently, work as part of a team, and uphold service quality throughout your shift.

The role emphasizes guest interaction, maintaining cleanliness, and supporting the front desk with requests while reporting maintenance needs promptly.