Guest Room Attendant: Flexible Schedule & Cleanliness

Shaner Group; Ridley Park (Delaware County); On-site; USD 19,000 - 25,000; Full time

Job summary

Shaner Group in Ridley Park, PA is seeking a hotel housekeeping attendant to clean guest rooms and maintain daily standards of cleanliness. You will report maintenance issues, handle guest requests, and ensure security of all rooms.

Responsibilities include flexible scheduling including weekends and holidays, adhering to safety rules and franchise standards, restocking supplies, and performing deep cleaning as needed.

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.

Responsibilities

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Handle guest complaints ensuring guest satisfaction.
• Maintains standards of quality and cleanliness throughout daily assignments.
• Observes all house and safety rules, housekeeping room procedures, and security procedures.
• Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.
• Returns and restocks cart at end of shift.
• Complete additional deep cleaning / seasonal cleaning functions as scheduled.
• Other duties as assigned.
• Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness.
• Responsible for reporting any maintenance deficiencies and handling guest requests or complaints.
• Ensures the confidentiality and security of all guest rooms.

Skills

Cleaning experience

Guest service

Communication

Chemical handling

Bilingual English/Spanish

Local knowledge of attractions

Job description

Shaner Group in Ridley Park, PA is seeking a hotel housekeeping attendant to clean guest rooms and maintain daily standards of cleanliness. You will report maintenance issues, handle guest requests, and ensure security of all rooms.

Responsibilities include flexible scheduling including weekends and holidays, adhering to safety rules and franchise standards, restocking supplies, and performing deep cleaning as needed.