Guest Room Attendant — Shine Rooms, Enjoy Team Perks

Driftwood Hospitality; Southlake (TX); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Employee discounts at Hilton Hotels & 

Quarterly Team Member Celebration

Employee of the Quarter Program

Complimentary meals

Job summary

Hilton Southlake Town Square is hiring a Housekeeper to clean and maintain guest room areas to Hilton standards. The role operates in a 24/7 environment with variable shifts and attention to safety protocols.

You will stock supplies, follow knocking procedures, and ensure rooms are pristine, reporting damages and assisting teammates as needed. Join a team with employee discounts and a strong hospitality culture.

Qualifications

• Bend and reach to dust, clean, and make beds and bathroom.
• Stand and walk for varying lengths of time.
• Communication with guest and fellow co-workers throughout the day.
• Visually inspect rooms for cleanliness and guest belongings that have been left behind.
• Use written communication skills to mark completed rooms on daily paperwork.
• Move fingers, arms and hands quickly and easily to perform cleaning duties.

Responsibilities

• Stocks housekeeping bag to ensure that enough cleaning needs, equipment, and amenities are available to properly clean each room.
• Observes knocking procedures upon entering a guest room.
• Cleans the guest rooms assigned. Ensures the amenities are stocked for each cleaned room. Completes entire housekeeping checklist.
• Accurately marks clean rooms to supervisor for inspection.
• Reports any damages or hazards that are present in guest rooms, i.e., burned out light bulbs, broken furniture, broken lights, etc.
• Secures guest room doors upon exiting the room.
• Keeps the corridors and service area neat at all times.
• Turns in all lost and found items and all guest room keys.
• Adheres to all company policies and procedures.
• Follows safety and security procedures and rules.
• Knows department fire prevention and emergency procedures.
• Utilizes protective equipment.
• Reports unsafe conditions to management.
• Reports accidents, injuries, near-misses, property damage or loss to management.
• Provides for a safe work environment by following all safety and security procedures and rules.
• All team members must maintain a neat, clean and well-groomed appearance.
• Perform any related duties as requested by management.
• Assists other Housekeeping Personnel when needed.

Skills

Cleaning

Communication

Inspection

Documentation

Manual dexterity

Physical stamina

Job description

Hilton Southlake Town Square is hiring a Housekeeper to clean and maintain guest room areas to Hilton standards. The role operates in a 24/7 environment with variable shifts and attention to safety protocols.

You will stock supplies, follow knocking procedures, and ensure rooms are pristine, reporting damages and assisting teammates as needed. Join a team with employee discounts and a strong hospitality culture.