Hotel Housekeeping

Driftwood Hospitality; Southlake (TX); Vor Ort; USD 26.000 - 32.000; Vollzeit

Benefits dieser Stelle

Employee discounts

Quarterly Team Member Celebration

Employee of the Quarter Program

Complimentary meals

Zusammenfassung

Hilton Southlake Town Square is seeking a dedicated Housekeeping Associate to clean guest rooms and maintain spaces to meet Hilton standards. You will stock supplies, observe knock procedures, and ensure all rooms are prepared per checklist.

The role requires attention to detail, physical stamina, and effective communication with guests and team members. Uniforms and safety guidelines apply.

Qualifikationen

• Candidates must be able to bend, reach and dust, and make beds and bathrooms.
• Staff communicate with guests and teammates throughout the day.
• Ability to inspect rooms visually for cleanliness and items left behind.

Aufgaben

• Stock housekeeping supplies to ensure cleaning tasks can be completed.
• Knock procedures are observed when entering a guest room.
• Clean rooms and ensure amenities are stocked; complete the housekeeping checklist.
• Mark clean rooms for inspection and report damages or hazards.
• Secure doors after leaving rooms and keep corridors neat.
• Turn in lost and found items and guest room keys.
• Follow safety, security, and fire procedures; report unsafe conditions.
• Maintain neat appearance and perform related duties as assigned.

Kenntnisse

Bend and reach

Stand and walk

Communication

Visual inspection

Written notes

Dexterity

Jobbeschreibung

The Hilton Southlake Town Square is proud to be one of Hilton’s most prestigious properties in North America, consistently ranking in the top 10% for guest service and overall cleanliness. As a Connie Award-winning hotel, we offer 248 beautifully appointed guest rooms and over 28,000 square feet of flexible meeting space, all overlooking the vibrant Southlake Town Square.

At Hilton Southlake, we also take care of our team. Enjoy employee discounts at Hilton Hotels & Resorts, a Quarterly Team Member Celebration, and our Employee of the Quarter Program. Plus, we offer complimentary meals and a fun, supportive work environment.

Join us and be a part of something truly special!

JOB SUMMARY

Responsible for cleaning and maintaining the guest rooms areas according to company procedures and at a level that meets or exceeds company standards.

ESSENTIAL JOB FUNCTIONS

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

• Stocks housekeeping bag to ensure that enough cleaning needs, equipment, and amenities are available to properly clean each room.
• Observes knocking procedures upon entering a guest room.
• Cleans the guest rooms assigned. Ensures the amenities are stocked for each cleaned room. Completes entire housekeeping checklist.
• Accurately marks clean rooms to supervisor for inspection.
• Reports any damages or hazards that are present in guest rooms, i.e., burned out light bulbs, broken furniture, broken lights, etc.
• Secures guest room doors upon exiting the room.
• Keeps the corridors and service area neat at all times.
• Turns in all lost and found items and all guest room keys.
• Adheres to all company policies and procedures.
• Follows safety and security procedures and rules.
• Knows department fire prevention and emergency procedures.
• Utilizes protective equipment.
• Reports unsafe conditions to management.
• Reports accidents, injuries, near-misses, property damage or loss to management.
• Provides for a safe work environment by following all safety and security procedures and rules.
• All team members must maintain a neat, clean and well-groomed appearance. (Specific standards outlined in team member handbook).
• Perform any related duties as requested by management.
• Assists other Housekeeping Personnel when needed.

KNOWLEDGE, SKILLS & ABILITIES

• Bend and reach to dust, clean, and make beds and bathroom.
• Stand and walk for varying lengths of time, often long periods.
• Communication with guest and fellow co-workers throughout the day.
• Visually inspect rooms for cleanliness and guest belongings that have been left behind.
• Use written communication skills to mark completed rooms on daily paperwork.
• Move fingers, arms and hands quickly and easily to perform cleaning duties.

PHYSICAL DEMANDS

• Lifting fifty (50) pounds maximum.
• Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing, and smiling.