Guest Room Attendant | Neenah DoubleTree

Shaner Group; Neenah (WI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Sunday shift differential

Digital tipping in-room

Employee of the Month bonus program

Full-time benefits including 401(k)

Hotel travel benefits

Job summary

Shaner Hotels at the DoubleTree by Hilton Neenah in Wisconsin is seeking a housekeeping team member to maintain the cleanliness and security of guest rooms. You will clean rooms, handle guest requests, report maintenance issues, and ensure frontline confidentiality throughout shifts.

The role requires flexibility for weekends and holidays and offers competitive pay, with Sunday shift differentials, digital tipping in-room, and employee bonus programs plus full-time benefits including 401(k)

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.

Responsibilities

• Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness.
• Responsible for reporting any maintenance deficiencies and handling guest requests or complaints.
• Ensures the confidentiality and security of all guest rooms.

Skills

Cleaning experience

Communication skills

Chemical handling

Bilingual English/Spanish

Guest service awareness

Job description

Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Housekeeping is a great day-time position!

• Maintains standards of quality and cleanliness throughout daily assignments.


• Observes all house and safety rules, housekeeping room procedures, and security procedures.


• Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.


• Returns and restocks cart at end of shift.


• Complete additional deep cleaning / seasonal cleaning functions as scheduled.


• Other duties as assigned.

Responsibilities

Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.


• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.


• Knowledge of proper chemical handling.


• Bilingual English/Spanish a plus.


• Knowledge of local activities and attractions appropriate for clientele.

Come and work for a great team at Shaner Hotel Group! Competitive pay with Sunday shift differential, digital tipping in-room, opportunities for bonus with our employee of the month program, benefits for full-time associates including 401(k) options, hotel travel benefits, and more!

About the Team

Shaner Hotels has an exciting opportunity at the DoubleTree by Hilton Neenah! Located near the scenic Neenah Riverwalk, our hotel offers guests a contemporary and comfortable stay in the heart of downtown Neenah, Wisconsin.

The DoubleTree by Hilton Neenah features The Forge Kitchen and Parlor, offering delicious American cuisine along with an impressive selection of craft beers, bourbons, scotches, and handcrafted cocktails. With a vibrant downtown location and a commitment to exceptional service, this is the ideal destination for guests visiting the Neenah area.

If you're passionate about hospitality and looking for an opportunity to grow your career, DoubleTree by Hilton Neenah is the perfect place to join the Shaner Hotels family. Become part of a team dedicated to creating memorable guest experiences, delivering outstanding service, and building a rewarding hospitality career.

About Us

Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries.

We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.

Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support.

Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.

Job Info

• Job Identification 236871


• Posting Date 09/29/2026, 06:25 PM


• Locations 123 E Wisconsin Ave, Neenah, WI, 54956, US (On-site)


• Full Time or Part Time Full-Time/Part-Time