Guest Room Attendant - MGM Springfield

MGM Resorts International; Springfield (MA); Hybrid; USD 21,000 - 30,000; Part time

Benefits offered by this job

Free meals in employee dining room

Uniform with free dry cleaning onsite

Discounts on hotel, food & beverage,/

Professional development opportunities

Volunteer opportunities

Job summary

MGM Resorts International in Springfield, Massachusetts, is seeking a Guest Room Attendant to ensure sparkling, comfortable guestrooms and a welcoming environment for guests. You will clean and service rooms, replenish amenities, and report maintenance needs to maintain high cleanliness standards.

The role offers a starting rate of $18.40 per hour with part‑time shifts (3 eight‑hour shifts per week) including weekends and holidays, along with benefits and employee discounts relevant to a

Qualifications

• Three (3) months of related housekeeping experience in the hospitality industry is preferred.
• Experience in a similar resort setting is preferred.
• Able and willing to work part‑time schedule which involves 3, 8 hour shifts/24 hours per week including weekends and holidays (open availability).

Responsibilities

• Clean and service guestrooms, including making beds, vacuuming, emptying trash, and dusting surfaces.
• Clean bathrooms by scrubbing basins, bathtubs, shower walls, toilets, and floors using appropriate cleaning methods.
• Replenish guest amenities, including soaps, tissues, ashtrays, and information folders.
• Place clean bathmats in tubs and ensure towels are neatly arranged on racks.
• Report any unusual room conditions or maintenance needs.
• Complete all tasks according to the room classification checklist.

Job description

Springfield, Massachusetts

The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

The Job

As a Guest Room Attendant, you'll be essential in providing exceptional comfort by meticulously cleaning and servicing our guestrooms, ensuring a welcoming environment that guests will cherish throughout their stay. If you thrive in a dynamic hospitality setting and take pride in maintaining high standards of cleanliness and service, we want you on our team! Bring your attention to detail and passion for creating sparkling clean and comfortable accommodations and help us make a difference in the hospitality industry.

The Starting Rate

$18.40 per hour

The Day‑to‑Day

• Clean and service guestrooms, including making beds, vacuuming, emptying trash, and dusting surfaces.
• Clean bathrooms by scrubbing basins, bathtubs, shower walls, toilets, and floors using appropriate cleaning methods.
• Replenish guest amenities, including soaps, tissues, ashtrays, and information folders.
• Place clean bathmats in tubs and ensure towels are neatly arranged on racks.
• Report any unusual room conditions or maintenance needs.
• Complete all tasks according to the room classification checklist.

The Ideal Candidate

• Three (3) months of related housekeeping experience in the hospitality industry is preferred.
• Experience in a similar resort setting is preferred.
• Able and willing to work part‑time schedule which involves 3, 8 hour shifts/24 hours per week including weekends and holidays (open availability).

The Perks & Benefits

• Free meals in our employee dining room.
• Company issued uniform with free dry cleaning offered onsite.
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

Pay Rate

The rate for this role is: $18.40. This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire. Pay will not be below any applicable minimum wage. Should overtime be worked, employees are paid overtime pay in accordance with state requirements. Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.

Are You Ready to JOIN THE SHOW?

At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world‑class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth. Be part of a unique world filled with anticipation, entertainment and unparalleled experiences — combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture. We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best‑in‑class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first‑class accommodations and dining, world‑class entertainment, state‑of‑the‑art meeting and convention facilities, and high‑quality retail and gaming experiences. We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best‑in‑class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities.

If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact us at [e-mail]

We are an Equal Opportunity Employer.

We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us.

For more information about MGM Resorts International, including our privacy policy and commitment to diversity and inclusion, please visit http://www.mgmresorts.com/careers. For California residents, also see our California Privacy Notice that describes the categories of personal information and sensitive personal information we collect and provides certain details about our processing of that information.