Guest Room Attendant/Housekeeper

Luminary Hotel & Co; Tampa (FL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Medical, Dental, & Vision

401K Retirement Plan

Paid Time Off

Holiday Pay

Tuition Reimbursement

Free meals

Job summary

Epicurean Hotel in Tampa is seeking two full-time Housekeepers. The role focuses on cleaning and replenishing rooms to meet Autograph Collection standards under Mainsail Lodging and Development. Starting pay is $15.00 per hour, with full-time benefits for eligible associates.

Ideal candidates have a high school diploma or equivalent, hospitality experience, and strong communication and customer service skills. Technological aptitude and the ability to work efficiently are essential.

Qualifications

• High school diploma or equivalent
• Previous hospitality experience
• Prior experience in a cleaning position
• Excellent communication skills, both verbal and written
• Strong customer service skills
• Ability to use technology, e.g., computers, tablets, iPads
• Organizational skills
• Proven experience in working quickly and efficiently
• Ability to take initiative and handle assignments with limited supervision
• A sense of ownership in everything that you do

Responsibilities

• Clean and sanitize assigned hotel rooms, including dusting, vacuuming, changing bed linens, cleaning windows and mirrors, cleaning bathrooms, vents, lobby areas, walls, carpets, and common areas within shift time requirements
• Replenish amenities within guest rooms, including toiletries and minibar
• Report any technology, maintenance, or roomware issues to the Housekeeping Manager
• Interact with all hotel guests in a professional manner; assist as needed and share hotel knowledge
• Assist guests with any special requests, including amenities or any room ware needs
• Maintain cleanliness and organization of the housekeeping office and storage area. Ensure carts are cleaned and restocked daily
• Perform turndown service as requested by the guest
• Report any suspicious activity, unusual items, or irregular behavior
• Review daily board and refresh stay-over rooms

Job description

We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.About Epicurean HotelWelcome to the Epicurean Hotel, a paradise for food lovers. Our passionate culinary team, led by our talented executive chef, works tirelessly to create dishes that are not only delicious but also visually stunning. We take great pride in using only the freshest, locally sourced ingredients to ensure the highest quality of our dishes.At our hotel, we believe that indulging in the pleasures of life is the ultimate tribute to it. We invite you to join us and experience all the flavors that life has to offer. If you share our passion, we would love to cook with you and add your special ingredients to our recipe.Overview of the roleWe are looking for TWO (2) Full-Time Housekeepers. The starting pay rate is $15.00 per hour.The Guest Room Attendant will be responsible for overall room cleanliness and replenishment of mini bar amenities to ensure exceptional service to all guests, consistent and continually in accordance with the Autograph Collection standards under the franchise of Mainsail Lodging and Development.What you haveHigh school diploma or equivalentPrevious hospitality experiencePrior experience in a cleaning positionExcellent communication skills, both verbal and writtenStrong customer service skillsAbility to use technology, e.g., computers, tablets, iPadsOrganizational skillsProven experience in working quickly and efficientlyAbility to take initiative and handle assignments with limited supervisionA sense of ownership in everything that you doWhat you’ll doClean and sanitize assigned hotel rooms, including dusting, vacuuming, changing bed linens, cleaning windows and mirrors, cleaning bathrooms, vents, lobby areas, walls, carpets, and common areas within shift time requirementsReplenish amenities within guest rooms, including toiletries and minibarReport any technology, maintenance, or roomware issues to the Housekeeping ManagerInteract with all hotel guests in a professional matter; assist as needed and share hotel knowledgeAssist guests with any special requests, including amenities or any room ware needsMaintain cleanliness and organization of the housekeeping office and storage area. Ensure carts are cleaned and restocked dailyPerform turndown service as requested by the guestReport any suspicious activity, unusual items, or irregular behaviorReview daily board and refresh stay-over roomsOther necessary duties as reasonably assignedPhysical DemandAbility to sit or stand for extended periods of timeAbility to bendAbility to lift and pull 50 lbs.Ability to communicate clearlyAbility to work long hours as neededMental DemandsMake sound judgments quicklyWork on multiple tasks, making appropriate progress toward deadlinesAble to work independently, take direction, and provide direction to othersManage differing personalities within the property, the resort, and the communityMaintain the highest degree of confidentialityAbility to work effectively in stressful, high-pressure situationsAbility to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessaryBenefitsFull-time Associate BenefitsMedical, Dental, & Vision | HSA & Flexible Spending Account Options | Basic Life & Disability Plan Options | 401K Retirement Plan | Paid Time Off | Holiday Pay | Career Training & Development Opportunities | Tuition Reimbursement | Bereavement Leave | Employee Assistant Program (EAP) | Jury Duty (May vary by state) | Employee Discounts | Employee Referral Bonus | Free meal for all full-service hotel employeesPart-time Associate BenefitsAll above-listed benefits except for Medical Insurance and Holiday Pay#joinmainsailMainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.