Guest Room Attendant (Hotel Housekeeper)

River Link Hotels; Danbury (CT); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Guest Room Attendant to ensure cleanliness and comfort for guests. This role involves maintaining guest rooms, hallways, and public areas to the highest standards, providing a welcoming environment for all visitors. The ideal candidate will possess strong attention to detail and excellent communication skills, ensuring every guest feels valued and cared for. Join a team that prioritizes service excellence and offers both full-time and part-time opportunities, making it a great fit for anyone looking to contribute to a positive hotel experience.

Qualifications

• High School diploma or equivalent preferred.
• Strong attention to detail and effective communication skills required.

Responsibilities

• Maintain clean and attractive guest rooms and public areas.
• Conduct deep cleaning activities and follow safety procedures.
• Approach all encounters with a friendly service-oriented manner.

Skills

Attention to detail

Effective communication

Ability to work under pressure

Education

High School diploma or equivalent

Job description

Hilton Garden Inn Danbury is hiring for a Guest Room Attendant (Hotel Housekeeper).

Weekend availability is required. Full-Time & Part-Time positions are available.

A Housekeeper is primarily responsible for maintaining clean and attractive guest rooms, hallways, and public areas in the hotel, servicing guest rooms daily in accordance with hotel procedures, stocking cart with room supplies, and replacing bed linens and replenishing guest room supplies while following company standards and safety/security procedures. In some instances, this role would also be responsible for conducting ‘deep cleaning’ activities within the guest room in conjunction with preventative maintenance tasks.

QUALIFICATIONS:

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• This position requires strong attention to detail and the ability to communicate effectively with guests and team members verbally or in written form.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful high-pressure situations.

RESPONSIBILITIES:

• Approach all encounters with guests and employees in a friendly service-oriented manner.
• Maintain regular attendance in compliance with hotel standards as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
• Comply at all times with hotel standards and regulations to encourage safe and efficient hotel operations.
• Thoroughly clean and restock the required number of guest rooms per shift.
• Complete all pre-cleaning duties including but not limited to guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guest rooms.
• Perform other tasks/jobs as assigned by the supervisor or manager.
• May be required to disassemble furniture or items in the guest room to conduct deep cleaning.
• Deep cleaning tasks may include but are not limited to changing the AC filter, cleaning the AC coils, touching up paint on walls/molding, touching up scratched furniture, or rehanging closed slide doors.