Guest Room Attendant - Four Diamond Service Excellence

Infor; Temecula (CA); In loco; USD 19.000 - 23.000; Tempo pieno

Descrizione del lavoro

Pechanga Resort Casino is seeking a Guest Room Attendant to clean and service guest rooms in accordance with hotel standards. The role requires attention to cleanliness, safety, and guest satisfaction, with responsibilities across entry procedures, room cleaning, and swift guest assistance.

The position emphasizes good communication, reliability, and the ability to work a flexible schedule, including nights, weekends, and holidays, within a Four Diamond service framework.

Competenze

• High School Diploma or GED required.
• No prior experience or training required to perform the job.

Mansioni

• Adhere to department standards for entry and cleaning of all rooms.
• Respond to guest requests promptly and professionally.
• Use deep cleaning equipment to clean rooms and corridors.
• Report deficiencies to supervisor for follow-up.
• Maintain uniform, grooming, and conduct per department standards.
• Attend pre-shifts and department trainings.
• Familiar with safety and emergency procedures.
• Maintain favorable working relationships with other departments.

Conoscenze

Guest service

Detail oriented

Communication

Time management

Flexible schedule

Formazione

High School Diploma or GED

Descrizione del lavoro

Pechanga Resort Casino is seeking a Guest Room Attendant to clean and service guest rooms in accordance with hotel standards. The role requires attention to cleanliness, safety, and guest satisfaction, with responsibilities across entry procedures, room cleaning, and swift guest assistance.

The position emphasizes good communication, reliability, and the ability to work a flexible schedule, including nights, weekends, and holidays, within a Four Diamond service framework.