Guest Room Attendant: Sparkling Rooms, Outstanding Service

PeopleAnswers, Inc.; Temecula (CA); On-site; USD 21,000 - 28,000; Full time

Job summary

Pechanga Resort Casino is seeking a Guest Room Attendant to clean and service guest rooms according to the property’s cleanliness standards. The role requires flexibility to work nights, weekends, and holidays and supports a Four Diamond service commitment.

No prior experience is required; a High School Diploma or GED is required, and candidates must qualify for a Class "H" gaming license. Excellent guest service and communication skills are essential.

Qualifications

• High School Diploma or GED required.
• No prior experience required to perform duties.
• Must qualify to obtain and maintain a Class 'H' gaming license.

Responsibilities

• Adhere to department standards and procedures for entry and general cleaning of all hotel rooms.
• Promptly respond to guest requests in a professional manner.
• Use deep cleaning equipment to perform all cleaning facets in rooms and corridors.
• Report deficiencies in assigned areas to supervisor for follow-up.
• Maintain uniform, grooming, and conduct per department standards.
• Attend all pre-shifts and department trainings.

Skills

Attention to detail

Excellent customer service

Communication

Team player

Flexible schedule

Self-motivation

Safety awareness

Education

High School diploma or GED

Job description

Pechanga Resort Casino is seeking a Guest Room Attendant to clean and service guest rooms according to the property’s cleanliness standards. The role requires flexibility to work nights, weekends, and holidays and supports a Four Diamond service commitment.

No prior experience is required; a High School Diploma or GED is required, and candidates must qualify for a Class "H" gaming license. Excellent guest service and communication skills are essential.