Guest Room Attendant – First Shift, Hospitality Excellence

Q Casino + Resort; Dubuque (IA); On-site; USD 17,000 - 24,000; Full time

Job summary

Q Casino + Resort in Dubuque, IA is seeking a full-time Hotel Housekeeper to maintain The Key Hotel and Hilton Garden Inn guest rooms and public areas. You will ensure a welcoming, spotless environment by following safety and sanitation standards and supporting laundry operations when needed.

The role requires attention to detail, discretion with guest privacy, and professional, courteous interaction. Prior hotel housekeeping experience is a plus, and a rotating seven-day schedule is expected.

Qualifications

• Detail-oriented with a focus on quality and consistency.
• Maintains discretion and respects guest privacy.
• Delivers service that meets high cleanliness standards and professionalism.
• Able to read product labels and communicate effectively with guests.
• Basic English reading, writing, and speaking skills preferred.

Responsibilities

• Clean and service guest rooms and public areas to established standards of cleanliness and presentation.
• Replace linens, towels, and amenities as needed and ensure rooms are properly stocked.
• Maintain carts, closets, and work areas in a clean and organized manner.
• Report maintenance needs, safety concerns, and any unusual or suspicious activity promptly.
• Handle lost and found items according to hotel policy.
• Support laundry operations as needed, including washing, drying, and folding linens.
• Follow all safety, sanitation, and company policies and procedures.
• Communicate effectively with supervisors and team members to ensure smooth daily operations.
• Perform other related duties as assigned to support overall hotel operations.

Skills

Detail-oriented

Guest privacy

Professional conduct

Clear communication

English literacy

Education

Legally authorized to work in the United States

Job description

Q Casino + Resort in Dubuque, IA is seeking a full-time Hotel Housekeeper to maintain The Key Hotel and Hilton Garden Inn guest rooms and public areas. You will ensure a welcoming, spotless environment by following safety and sanitation standards and supporting laundry operations when needed.

The role requires attention to detail, discretion with guest privacy, and professional, courteous interaction. Prior hotel housekeeping experience is a plus, and a rotating seven-day schedule is expected.