Guest Room Attendant: Fast-Paced, Guest-Driven Service

Seaport Hotel; Boston (MA); On-site; USD 21,000 - 28,000; Full time

Job summary

Seaport Hotel in Boston is seeking a Room Attendant to clean guest rooms and public spaces to brand standards, supporting sales by ensuring rooms are ready for resale. This role requires attention to detail, reliability, and a customer-centric approach to hospitality.

You will work morning and afternoon/evening shifts with regular weekend attendance, including holidays. The position emphasizes teamwork, safety, and consistent handling of supplies while delivering a clean, welcoming environment

Qualifications

• Hospitality experience preferred.
• Experience working with diverse cultures and backgrounds preferred.
• Fluency in English strongly preferred.
• Ability to understand and compose instructions, memos, and short correspondence.

Responsibilities

• Maintain a daily quota of approximately 15 rooms, meeting housekeeping standards of cleanliness and skills-based training.
• Perform detailed cleaning of public areas, including both front and back of house.
• Provide coverage for public space cleaning shifts as needed.
• Transport clean linen from the centralized laundry location to linen closets and housekeeping carts.
• Retrieve guest room supplies for room attendants.
• Strip guest rooms of linen and trash when necessary.
• Empty carts of soiled linen and dispose of trash properly.
• Maintain adequate supplies in housekeeping closets, cages, and service areas.
• Stock linen in service areas on all floors to ensure sufficient supply.
• Respond promptly and efficiently to guest requests for housekeeping supplies.
• Clean designated areas such as public restrooms, fixtures, vending areas, storage areas, and other public spaces, including handling body fluid clean-up when required.
• Clean areas by sweeping or hosing floors, wiping furniture and fixtures, removing garbage, and cleaning doors and windows.
• Monitor and control supplies and amenities to minimize waste.
• Handle emergency cleaning requests.
• Perform deep cleaning tasks, including drapery, carpet spotting, wallpaper, and vents.
• Practice and promote the company’s Mission and Values as part of daily operations.
• Complete additional duties and projects as assigned by department managers or supervisors.

Skills

Exceptional customer service

Education

High School diploma or GED

Job description

Seaport Hotel in Boston is seeking a Room Attendant to clean guest rooms and public spaces to brand standards, supporting sales by ensuring rooms are ready for resale. This role requires attention to detail, reliability, and a customer-centric approach to hospitality.

You will work morning and afternoon/evening shifts with regular weekend attendance, including holidays. The position emphasizes teamwork, safety, and consistent handling of supplies while delivering a clean, welcoming environment