Guest Room Attendant: Elevate Guest Comfort & Cleanliness

Wynn Resorts; Everett (MA); On-site; USD 43,000 - 45,000; Full time

Job summary

The Encore Boston Harbor Guest Room Attendant position at Wynn Resorts involves cleaning assigned guest rooms and surrounding areas to Encore standards, ensuring cleanliness and guest satisfaction.

Responsibilities include reporting maintenance issues, restocking amenities, and maintaining a safe, organized work space while assisting guests with questions and requests in a busy hospitality environment at Encore Boston Harbor in Everett, MA.

Qualifications

• High school degree or equivalent preferred.
• Outstanding organizational and interpersonal skills as well as excellent attention to detail.
• Language Skills: Conversational English required; second language a plus.

Responsibilities

• Cleans assigned guest rooms and suites to Encore cleanliness and service standards.
• Reports maintenance deficiencies.
• Transports cart with cleaning supplies and linen to assigned suites and positions securely.
• Maintains cleanliness and organization of work areas.
• Directs guests with questions and handles complaints professionally.

Skills

Attention to detail

Reading and interpreting documents

Conversational English

Interpersonal skills

Education

High school degree or equivalent

Job description

The Encore Boston Harbor Guest Room Attendant position at Wynn Resorts involves cleaning assigned guest rooms and surrounding areas to Encore standards, ensuring cleanliness and guest satisfaction.

Responsibilities include reporting maintenance issues, restocking amenities, and maintaining a safe, organized work space while assisting guests with questions and requests in a busy hospitality environment at Encore Boston Harbor in Everett, MA.