Guest Room Attendant: Detail-Driven Cleaning & Service

Palette Hotels; El Paso (TX); On-site; USD 16,531 - 22,041; Full time

Job summary

Palette Hotels in El Paso, TX is hiring a Housekeeping Room Attendant to maintain cleanliness of guest rooms and support guest needs. You will follow established cleaning procedures, stock supplies, and ensure rooms meet company standards.

Responsibilities include assisting guests, reporting damages or safety concerns, and prioritizing safety and efficiency; weekend/evening/holiday availability is required.

Qualifications

• Service orientation and customer focus.
• Clear communication skills for guest interactions.
• Ability to read and understand cleaning chemical labels and directions.
• Ability to use cleaning chemicals and equipment safely and efficiently.

Responsibilities

• Obtain room assignments from Supervisor at shift start.
• Check cart stock and ensure readiness for cleaning tasks.
• Know proper procedures for entering guest rooms.
• Move cart with open side facing room after entry and follow cleaning sequence.
• Inspect rooms for damages and report issues to Supervisor.
• Return found items to Lost and Found with date, location and finder name.
• Notify when a room is clean and occupied or vacant; restock cart for next shift.
• Assist guests with questions and provide directions or information.
• Report suspicious persons or hazards to Safety/Security; follow safety protocols.

Skills

Service orientation

Excellent communication

Read cleaning chemicals directions

Safe use of chemicals/equipment

Job description

Palette Hotels in El Paso, TX is hiring a Housekeeping Room Attendant to maintain cleanliness of guest rooms and support guest needs. You will follow established cleaning procedures, stock supplies, and ensure rooms meet company standards.

Responsibilities include assisting guests, reporting damages or safety concerns, and prioritizing safety and efficiency; weekend/evening/holiday availability is required.