Guest Experience Houseman & Lobby Attendant

Palette Hotels; El Paso (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Palette Hotels in El Paso, TX is seeking a Houseman/Lobby Attendant to keep corridors, foyers, stairwells, and public vending areas clean and welcoming. You will support Room Attendants to maintain high standards of quality and cleanliness.

This role requires weekend evening and holiday availability, strong service orientation, and the ability to handle cleaning chemicals and safety procedures. You will perform duties such as moving furnishings, restocking supplies, and assisting guests with

Qualifications

• Service orientation and customer-focused approach.
• Clear and effective communication with guests and team members.
• Ability to read and understand directions on cleaning chemicals.
• Knowledge of safe use of cleaning chemicals and equipment.

Responsibilities

• Empty room attendant carts of soiled linen and trash.
• Vacuum, sweep, and/or mop hallways, stairwells, vending areas, and foyers.
• Clear and remove spots from corridor walls and doors.
• Polish and clean mirrors, room numbers on guest room doors, and elevator doors.
• Obtain amenities and supplies for room attendants.
• Wash, Dry, & fold laundry.
• Flip mattresses and move furniture as assigned by Supervisor.
• Assist Room Attendants with removal of trash and linen from guest rooms during high occupancy turnover.
• Assist Shampooers with relocation of furniture.
• Respond to guest questions.
• Provide guest assistance, directions, and information as requested.
• Report all hazardous conditions to the Safety/Security Department.
• Provide instruction and guidance for guest and employee safety in emergencies.
• Perform other duties as requested by Supervisor

Skills

Service orientation

Excellent communication

Chemical safety

Equipment handling

Job description

Palette Hotels in El Paso, TX is seeking a Houseman/Lobby Attendant to keep corridors, foyers, stairwells, and public vending areas clean and welcoming. You will support Room Attendants to maintain high standards of quality and cleanliness.

This role requires weekend evening and holiday availability, strong service orientation, and the ability to handle cleaning chemicals and safety procedures. You will perform duties such as moving furnishings, restocking supplies, and assisting guests with