Guest Room Attendant – Detail‑Driven Service Pro

Palette Hotels; Plano (TX); Presencial; USD 20.664 - 24.796; Tempo integral

Resumo da vaga

Palette Hotels is seeking a Housekeeping Room Attendant to keep guest rooms clean, stocked, and welcoming. You will follow standardized cleaning procedures, enter rooms safely, and ensure every room passes a final inspection.

Weekend, evening, and holiday availability is required. Candidates should be service oriented with strong communication skills and the ability to handle cleaning chemicals and equipment safely.

Qualificações

• Service orientation and knowledge of customer service principles.
• Excellent communication skills for conveying information and requests.
• Ability to read directions on cleaning chemicals and follow safety labels.
• Ability to use cleaning chemicals and equipment safely and efficiently.

Responsabilidades

• Obtain room assignments from your Supervisor at the beginning of the shift.
• Check your cart to ensure it is correctly stocked.
• Know the correct procedure for entering a guest room.
• After entering a room, move your cart across the door opening with the open side facing the room.
• Follow a set pattern of steps for daily cleaning of occupied and check-out rooms so nothing is missed.
• Check room for damages, furniture and equipment.
• Report all damage and missing items to your Supervisor immediately.
• Return items found in guest rooms to Lost and Found with date, location and finder's name.
• Before leaving a guest room, give the entire room one last inspection.
• Notify Housekeeping that the room is clean and whether it is occupied or vacant.
• Restock your cart, remove trash and dirty linen, at the end of the shift for the next day.
• Respond to guest questions and provide guest assistance, directions and information as requested.
• Report all suspicious persons or activities, hazardous conditions, etc., to the Safety/Security Department.
• Provide instruction and/or guidance for guest and employee safety in fire or other emergency situations.
• Perform other duties as requested by Supervisor.

Conhecimentos

Service orientation

Excellent communication skills

Reading cleaning chemical labels

Safe chemical/equipment use

Descrição da vaga

Palette Hotels is seeking a Housekeeping Room Attendant to keep guest rooms clean, stocked, and welcoming. You will follow standardized cleaning procedures, enter rooms safely, and ensure every room passes a final inspection.

Weekend, evening, and holiday availability is required. Candidates should be service oriented with strong communication skills and the ability to handle cleaning chemicals and equipment safely.