Guest Room Attendant - Create Memorable Stays

Sonesta International Hotels Corporation; Austin (TX); Sur place; USD 17 000 - 22 000; Plein temps

Avantages offerts par ce poste

Medical, Dental & Vision Insurance

Health Savings Account (HSA) with 401k

Paid Vacation & Sick Time

Paid Parental Leave

Company-Paid Life Insurance

Company-Paid Short-Term & Long-Term 2v

Résumé du poste

Sonesta International Hotels Corporation is seeking a dependable Room Attendant to keep guest rooms and hotel spaces clean, welcoming, and guest-ready. You’ll work in a fast-paced environment, following brand standards and safety guidelines while delivering the high level of service Sonesta is known for.

You’ll partner with housekeeping leadership and other teams to ensure smooth operations, handle guest requests professionally, and support deep cleaning and inspections as needed.

Qualifications

• Previous housekeeping, hotel, hospitality, cleaning, janitorial, or guest service experience preferred.
• Strong attention to detail with a commitment to cleanliness, organization, and presentation standards.
• Ability to work efficiently and independently in a fast-paced hospitality environment.
• Strong time management, reliability, and teamwork skills.
• Knowledge of cleaning procedures, sanitation standards, chemical handling, and hotel safety practices preferred.
• Positive attitude with a strong work ethic and service-focused mindset.
• Ability to communicate professionally with guests, team members, and hotel leadership.
• Flexible availability including mornings, weekends, holidays, and operational support as needed.

Responsabilités

• Clean and service guest rooms, suites, bathrooms, hallways, and assigned hotel areas according to hotel brand standards and operational procedures.
• Replace linens, towels, amenities, and guest supplies while ensuring rooms are refreshed, organized, and guest-ready.
• Inspect guest rooms for cleanliness, presentation, maintenance concerns, and operational readiness throughout shifts.
• Maintain cleanliness and organization of housekeeping carts, storage closets, linen areas, and operational workspaces.
• Report maintenance issues, lost and found items, safety concerns, and room status updates promptly and accurately.
• Respond professionally and courteously to guest requests and housekeeping service needs throughout the day.
• Follow sanitation standards, chemical handling procedures, hotel safety policies, and operational guidelines at all times.
• Support deep cleaning projects, room inspections, VIP arrivals, and special housekeeping assignments as needed.
• Partner closely with Housekeeping leadership, Front Office, Laundry, and Engineering teams to support smooth hotel operations and guest satisfaction.
• Help create clean, welcoming, and comfortable spaces that deliver memorable guest experiences aligned with Sonesta’s People People philosophy.
• Any other duties as assigned.

Connaissances

Attention to detail

Time management

Teamwork

Customer service

Reliability

Description du poste

Sonesta International Hotels Corporation is seeking a dependable Room Attendant to keep guest rooms and hotel spaces clean, welcoming, and guest-ready. You’ll work in a fast-paced environment, following brand standards and safety guidelines while delivering the high level of service Sonesta is known for.

You’ll partner with housekeeping leadership and other teams to ensure smooth operations, handle guest requests professionally, and support deep cleaning and inspections as needed.