Guest Room Attendant

Four Seasons Hotels and Resorts; San Juan (PR); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Training and development

Employee discount for stays

Dry cleaning for uniforms

Employee meals

Job summary

Four Seasons Hotels and Resorts in Puerto Rico seeks a meticulous Guest Room Attendant to deliver exceptional room care aligned with luxury standards. You will clean, dust, and sanitize all areas, service rooms for occupancies and check-outs, and provide turndown service while anticipating guest needs.

Ideal candidates bring at least one year in hotel housekeeping, strong organization and communication skills, and a commitment to guest satisfaction.

Qualifications

• One+ year of experience in hotel housekeeping or similar role.
• Strong organizational skills and attention to detail.
• Clear and effective communication with guests and team members.

Responsibilities

• Clean, dust, and sanitize guest rooms and bathrooms to standard levels.
• Service rooms in occupied or vacant status and prepare rooms for new guests.
• Provide turndown service and anticipate guest needs.
• Identify opportunities to personalize the guest experience.

Skills

Attention to detail

Organization

Communication

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Nestled along a two-mile (3.2-kilometre) stretch of beach in Puerto Rico’s Bahia Beach community, Four Seasons Resort and Residences Puerto Rico is also surrounded by its own 483-acre (195-hectare) private nature reserve. The property is seamlessly integrated with its natural surroundings, allowing guests and residents to immerse themselves in the white sand beaches, verdant walking trails, and myriad outdoor activities – from golf, tennis, swimming and beyond.

About the role:

The Guest Room Attendant delivers the best Rooms experience for our guests through attention to detail, ensuring all guest rooms are clean and up to standard. This role anticipates, customizes, and services guest’s needs before being asked and is knowledgeable about hotel offerings and amenities.

What you will do:

• Clean, dusts, and sanitizes all areas of the Guest Room (bedroom, living room, dining room and bathroom) according to procedure
• Performs Room Attendant duties in occupied rooms and check-out rooms
• Provides turndown service for guests
• Find opportunities to personalize the service experience for each guest

What you bring:

• One+ year experience working in hotel housekeeping is considered an asset
• Strong organization skills and an eye for attention to detail
• Strong communication skills

What we offer:

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Employee Discount for stays at any Four Seasons worldwide
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals

Schedule & Hours:

• Rotating Schedule; Full Time.

Four Seasons is an Equal Opportunity, Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal