Guest Room Attendant

Western States Lodging and Management; Layton (UT); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

401(k) match

Hotel discounts

Medical/Dental/Vision insurance

Job summary

Western States Lodging & Management is seeking a Guest Room Attendant at Hilton Garden Inn Layton to maintain high cleanliness and quality standards. You will support the team, train associates, and help manage supplies and procedures for a successful housekeeping operation.

Eligible full-time associates receive medical, dental, vision, HSA, PTO, and vacation benefits, plus 401(k) with company match and hotel discounts.

Qualifications

• High school diploma or equivalent preferred.
• 3+ years of housekeeping, guest room attendant, or related hospitality experience.
• Extensive knowledge of hotel housekeeping operations, cleaning techniques, and sanitation procedures.

Responsibilities

• Clean and service guest rooms efficiently while meeting hotel and brand cleanliness standards.
• Prioritize daily cleaning tasks based on check-in/check-out times and needs.
• Provide hands-on training and guidance to help associates understand cleaning procedures.
• Assist housekeeping leadership with developing and implementing cleaning protocols and quality standards.
• Conduct regular inspections of guest rooms for cleanliness, presentation, sanitation, and brand standards.
• Respond to special guest requests and housekeeping needs professionally.

Skills

Housekeeping knowledge

Customer service

Mentoring/training

Attention to detail

Independent work

Education

High school diploma or equivalent

Job description

Hilton Garden Inn Layton

Guest Room Attendant | Create a Stay Guests Remember

Do you have strong hotel housekeeping experience and enjoy helping others succeed? Western States Lodging & Management is looking for an experienced Guest Room Attendant who can deliver exceptional cleanliness while serving as a trusted resource and mentor for the housekeeping team.

In this role, you'll work with a high level of independence, help uphold housekeeping standards, support newer associates, conduct room inspections, and assist with maintaining the supplies and processes needed for a successful housekeeping operation.

What's in it for you- Compensation & Benefits

• Competitive Pay - $14.50 - 15 hourly.
  • The starting rate is based on experience and qualifications. This position participates in our compensation program, which provides opportunities for future pay growth based on performance and career development.
• 401(k) with a dollar-for-dollar company match up to 4%
• Hotel discounts at select Western States Lodging & Management properties

Eligible full-time associates are entitled to the following:

• Medical, Dental, and Vision insurance plans plus Health Savings Account (HSA) options
  • Optional supplemental benefits, including accident, critical illness, hospital indemnity, and other coverage options.
• Personal Time Off (PTO) and Vacation benefits

What You’ll Do

• Clean and service guest rooms efficiently while consistently meeting hotel and brand cleanliness standards
• Prioritize daily cleaning responsibilities based on guest check-in and check-out times and operational needs
• Provide hands-on training, guidance, and support to help associates understand cleaning procedures and quality expectations
• Assist housekeeping leadership with developing and implementing cleaning protocols, procedures, and quality standards
• Conduct regular inspections of guest rooms to ensure cleanliness, presentation, sanitation, and brand standards are consistently met
• Respond professionally to special guest requests and housekeeping needs
• Assist with monitoring housekeeping inventory, including cleaning products, linens, toiletries, and guest amenities
• Support the ordering and organization of cleaning supplies and amenities to maintain appropriate inventory levels
• Follow and reinforce established safety, sanitation, security, and chemical-handling procedures
• Demonstrate Western States Lodging & Management hospitality and service standards in every guest and associate interaction

What Makes You Successful

• High school diploma or equivalent preferred
• 3+ years of housekeeping, guest room attendant, or related hospitality experience
• Extensive knowledge of hotel housekeeping operations, cleaning techniques, and sanitation procedures
• Strong understanding of guest room cleanliness and quality standards
• Strong customer service and guest-relations abilities
• Ability to professionally handle escalated concerns and high-pressure situations
• Exceptional attention to detail and commitment to maintaining high cleanliness standards
• Ability to work independently while contributing positively to the housekeeping team
• Availability to work some weekends and holidays as business needs require
• Authorization to work in the United States and proof of identity as required by federal law

Physical Requirements

This position requires frequent walking and standing throughout the shift, along with frequent bending, stooping, reaching, and repetitive cleaning movements. Guest Room Attendants must also be able to use proper body mechanics and lifting techniques to occasionally lift, move, or carry items weighing up to 50 pounds.

Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the position.

You Know You're Successful When…

Guest rooms consistently meet or exceed hotel cleanliness and presentation standards, housekeeping assignments are completed efficiently, and guest concerns are handled with professionalism and care. Your experience makes you a trusted resource for the team, newer associates look to you for guidance, and your inspections, feedback, and attention to detail help strengthen housekeeping quality across the property.

Why Join Western States Lodging & Management?

Western States Lodging & Management is a leading property management company with a diverse portfolio that includes nationally recognized hotel brands such as Hilton, Marriott, and IHG, Legacy Senior Living communities, and Nxt multifamily apartment communities throughout the western United States.

Our mission is simple: Serving You Like Family. That commitment extends beyond our guests and residents—it defines how we treat our associates and business partners. We believe that great people build great communities, which is why we invest in our team through meaningful work, ongoing professional development, and opportunities for long-term career growth. At Western States Lodging & Management, we encourage every team member to serve as an Ambassador of our values, a trusted Consultant who brings knowledge and solutions, a Collaborator who builds strong relationships through teamwork, and a Coach who is passionate and empowers others to learn, grow, and succeed.

Whether you're launching your career or bringing years of experience, you'll find a workplace where your contributions are valued, your ideas are welcomed, and your potential is supported every step of the way.