Guest Room Attendant

Caesars Entertainment; Iowa; On-site; USD 21,000 - 32,000; Full time

Job summary

Caesars Entertainment Corporation is seeking a Guest Room Attendant to create a clean, comfortable, and welcoming environment for hotel guests. You will clean and service guest rooms, replenish amenities, and ensure rooms meet established standards with attention to detail and efficiency.

The role requires a high school diploma or GED (preferred) and the ability to read simple instructions. A professional, friendly demeanor and knowledge of cleaning procedures are essential, as is the ability to

Qualifications

• High school diploma or GED preferred.
• Ability to read, write, and understand simple instructions.
• Strong attention to detail and the ability to work efficiently with minimal supervision.
• Ability to maintain professionalism and a positive attitude in all guest interactions.
• Knowledge of cleaning procedures, safety standards, and proper use of cleaning chemicals.
• Ability to obtain and maintain any required state gaming or regulatory licenses.

Responsibilities

• Clean and service guest rooms according to company procedures and quality standards. Make beds, change linens, replace towels, and restock guest amenities.
• Clean and sanitize bathrooms including tubs, showers, sinks, toilets, floors, and fixtures.
• Dust, vacuum, and clean all room surfaces including furniture, lamps, windows, mirrors, and electronics.
• Remove trash, replace liners, and ensure rooms are free of debris.
• Replenish supplies on housekeeping carts and maintain organized storage areas.
• Report maintenance issues, damaged items, or safety concerns promptly.
• Follow all safety, sanitation, and chemical‑handling procedures.
• Maintain a friendly, professional, and welcoming demeanor with guests and team members.
• Demonstrate knowledge of hotel services, promotions, and amenities to assist guests when needed.
• Perform additional duties or special assignments as required.

Skills

Attention to detail

Reading & writing

Professionalism

Cleaning procedures

Education

High school diploma or GED

Job description

WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission: “Create the Extraordinary"
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

The Guest Room Attendant is responsible for creating a clean, comfortable, and welcoming environment for all hotel guests. This role cleans and services guest rooms according to established standards, replenishes amenities, ensures room readiness, and supports overall guest satisfaction through attention to detail, efficiency, and professionalism.

How You Will Create the Extraordinary

• Clean and service guest rooms according to company procedures and quality standards. Make beds, change linens, replace towels, and restock guest amenities.
• Clean and sanitize bathrooms including tubs, showers, sinks, toilets, floors, and fixtures.
• Dust, vacuum, and clean all room surfaces including furniture, lamps, windows, mirrors, and electronics.
• Remove trash, replace liners, and ensure rooms are free of debris.
• Replenish supplies on housekeeping carts and maintain organized storage areas.
• Report maintenance issues, damaged items, or safety concerns promptly.
• Follow all safety, sanitation, and chemical‑handling procedures.
• Maintain a friendly, professional, and welcoming demeanor with guests and team members.
• Demonstrate knowledge of hotel services, promotions, and amenities to assist guests when needed.
• Perform additional duties or special assignments as required.

What You Will Need

• High school diploma or GED preferred. One year of housekeeping or cleaning experience preferred.
• Ability to read, write, and understand simple instructions.
• Strong attention to detail and the ability to work efficiently with minimal supervision.
• Ability to maintain professionalism and a positive attitude in all guest interactions.
• Knowledge of cleaning procedures, safety standards, and proper use of cleaning chemicals.
• Ability to obtain and maintain any required state gaming or regulatory licenses.

ADDITIONAL REQUIREMENTS

• Ability to stand, walk, bend, lift, and move throughout the shift.
• Ability to lift and carry linens, supplies, and equipment as required.
• Ability to work in a high‑rise hotel environment using elevators, stairs, and service corridors.
• Ability to work in areas exposed to varying temperatures, noise, dust, fumes, and cleaning chemicals.
• Ability to work a consistent schedule including weekends and holidays.
• Compliance with all company policies, safety procedures, and regulatory requirements.

Starting Pay: $ 19.50

TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.
DISCLAIMER
These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.
As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
ADA
Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy‑related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.
EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.