Guest Relations Teammate

FX Well

Arlington (TX)

On-site

USD 40,000 - 50,000

Full time

14 days+

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Benefits offered by this job

Wellness-focused work environment

Friendly team atmosphere

Job summary

A wellness service provider in Arlington, TX is seeking a Guest Relations Teammate to enhance customer experiences and uphold service standards. Responsibilities include close collaboration with the Guest Relations Manager and ensuring guest satisfaction. Ideal candidates will have strong communication skills and be able to work flexible hours, including weekends. Join a friendly and dynamic team promoting health and well-being.

Qualifications

Ability to work weekends as needed.
Strong interpersonal skills for guest interactions.
Experience in customer service is a plus.

Responsibilities

Create an exceptional experience for every guest.
Work closely with the Guest Relations Manager.
Follow choreography and protocols for a consistent guest experience.

Skills

Ability to work varying hours

Effective communication

Interpersonal skills

Problem-solving abilities

Ability to multitask

Tools

CRM Software

Job description

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FX WELL - Who We Are

Our mission is simple and our passion is contagious! FX Well strives to positively impact people’s lives through our digital wellness platform, engaging events, and design and management of fitness centers that truly drive lasting change in clients’ well-being. Combining our years of experience in the health and fitness space with the latest wellness technologies, we provide a holistic approach and programs suited for a wide variety of audiences.

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Job Type

Full-time

Description

FX WELL - Who We Are

Our mission is simple and our passion is contagious! FX Well strives to positively impact people’s lives through our digital wellness platform, engaging events, and design and management of fitness centers that truly drive lasting change in clients’ well-being. Combining our years of experience in the health and fitness space with the latest wellness technologies, we provide a holistic approach and programs suited for a wide variety of audiences.

Position Summary

The Guest Relations Teammate is a direct representation of FX and provides the guests first and last impression of FX. The Teammate is to create an exceptional experience for every guest and be sure FX is presented at its finest (clean, updated, professional, etc.). We require our team to follow our choreography and protocols to ensure consistency for the guest’s experience.

The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX brand by showing passion, creativity, and quality and more importantly abide by all Policies & Procedures, Protocols and efficiently complete all tasks assigned while achieving goals of the team. The Teammate works closely with the guests, Service Providers and Guest Relations Manager to ensure communication, consistency, teamwork and ultimately exceed our guest’s expectations.

Position is located at: Texas Health Fitness Center Arlington

Requirements

Skills & Abilities:

Ability to work varying hours and days to meet business needs including weekends
Ability to effectively communicate with guests and teammates
Ability to handle multiple tasks simultaneously
Strong interpersonal skills
Ability to work in a fast paced environment
Comply with dress code
Ability to problem solve
Ability to take responsibility for actions
Preferred experience with CRM Software but not required
Preferred Customer Service or selling experience (retail, hospitality, customer service, etc.) but not required

Enthusiasm, high energy, team orientation, and a ‘get it done’ approach are all necessary for success in our environment. We offer a friendly, wellness-focused work environment along with benefits. To learn more, visit www.livefxwell.com. Immediate opening, apply online. Annual salary TBD DOE. No calls & no recruiters please. EOE.

Seniority level