Guest Relations Security Pro - Hospitality & Safety

The Standard Spa, Miami Beach; Miami Beach (FL); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Spa discounts

Gym access

Paid time off

401(k) with match

Employee meals

Job summary

The Standard Spa, Miami Beach is seeking a Guest Relations Security Agent to balance safety with guest hospitality. You will patrol facilities, monitor access, and respond to incidents while maintaining a friendly, unobtrusive demeanor.

Ideal candidates bring security experience in hospitality, strong communication skills, and the ability to work well with diverse teams. On-site role with wellness and employee perks included.

Qualifications

• Previous security experience required; nightclub, hospitality, or entertainment environment preferred.
• Valid Guard Card certification required.
• Ability to communicate clearly in English; bilingual preferred.

Responsibilities

• Provide a strong visible presence to ensure safety for guests, employees and property.
• Maintain detailed security logs and incident reports.
• Respond promptly to calls for assistance, incidents and emergencies.
• Collaborate with Front Desk, Valet, Housekeeping, Spa and F&B teams.
• De-escalate situations professionally and follow security procedures.

Skills

Security experience

Guest service

Clear communication

Observation skills

Teamwork

Education

Guard Card certification

First Aid/CPR certification (preferred)

Tools

Surveillance systems

Basic computer programs

Job description

The Standard Spa, Miami Beach is seeking a Guest Relations Security Agent to balance safety with guest hospitality. You will patrol facilities, monitor access, and respond to incidents while maintaining a friendly, unobtrusive demeanor.

Ideal candidates bring security experience in hospitality, strong communication skills, and the ability to work well with diverse teams. On-site role with wellness and employee perks included.