Guest Relations Host - Flexible Schedule & Growth

Celtic Crossing; Memphis (TN); On-site; USD 11,000 - 16,000; Full time

Benefits offered by this job

401(k) matching

Flexible schedule

Opportunity for advancement

Training & development

Wellness resources

Job summary

Celtic Crossing in Memphis, TN is seeking a friendly Restaurant Host / Guest Relations Specialist to greet guests and manage early guest flow with warmth and professionalism. You will handle phone reservations, coordinate seating, learn menu details, and collaborate with servers and management to ensure a seamless dining experience for every guest.

The role emphasizes clear communication, a polished appearance, and the ability to stay calm in a fast-paced environment while delivering outstanding

Qualifications

• Must be at least 16 years of age.
• Demonstrates a proven commitment to providing high-quality customer service and gracious hospitality.
• Excellent communication skills, including the ability to speak clearly and articulately on the telephone.
• Maintains a casual but professional appearance at all times.
• Thrives in a fast-paced environment and can handle guest concerns with a sense of calm and professionalism.

Responsibilities

• Warmly greet and seat all in-person guests in a timely and professional manner.
• Manage all phone communication—answering calls, taking reservations, and responding to guest inquiries clearly and calmly.
• Effectively manage the seating chart to optimize flow and minimize guest wait times.
• Acquire detailed knowledge of the menu, restaurant layout, and daily specials to confidently answer general guest questions.
• Work closely with the serving and management teams to ensure a seamless and positive experience for every patron.

Skills

Customer service

Communication

Hospitality

Job description

Celtic Crossing in Memphis, TN is seeking a friendly Restaurant Host / Guest Relations Specialist to greet guests and manage early guest flow with warmth and professionalism. You will handle phone reservations, coordinate seating, learn menu details, and collaborate with servers and management to ensure a seamless dining experience for every guest.

The role emphasizes clear communication, a polished appearance, and the ability to stay calm in a fast-paced environment while delivering outstanding