Guest Relations

United Flea Markets LLC; United States; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

DailyPay available

Discounted employee meals

Employee referral program

Job summary

Keller’s Flea Market is seeking a proactive Guest Services administrator to join our team. You will support the market's main office, assist guests and vendors, and contribute to daily operations with accuracy and professionalism.

You will help with financial processes, records, and office tasks, ensuring smooth market functioning and strong guest experiences in a busy, collaborative setting.

Qualifications

• Strong customer service and communication skills.
• Ability to multitask and remain composed in a busy environment.
• Strong organizational, problem-solving, and time-management skills.
• Dependability, punctuality, and attention to detail.
• Positive attitude and team-oriented approach.
• Basic computer, administrative, and clerical skills.
• Professionalism, discretion, and integrity with sensitive financial information.

Responsibilities

• Provide administrative support to market leadership and manage phone lines.
• Communicate effectively with team members and vendors by phone and radio.
• Assist with opening/closing procedures for the main office.
• Deliver exceptional service to guests, vendors, and team members.
• Maintain office supply inventory and place orders as needed.
• Troubleshoot basic office equipment and coordinate service when necessary.
• Process returned checks and maintain vendor files.
• Assist with reports, correspondence, data entry, presentations and other administrative projects.
• Complete general computer, clerical and office support tasks.
• Assist with accounts payable/receivable and daily deposits.
• Balance cash, check cash banks in/out, and maintain financial records.

Skills

Customer service

Communication

Multitasking

Organization

Punctuality

Detail-oriented

Teamwork

Discretion

Financial integrity

Tools

Office equipment

Job description

Job Description

Guest Services

Being part of Guest Services at Keller’s Flea Market is more than just a job, it is an opportunity to help create a welcoming, enjoyable experience for every guest who visits our market. From answering questions and assisting vendors to supporting the daily operations of the main office, you will play an important role in keeping the market running smoothly.

We are looking for an energetic, dependable, and people-focused team member who enjoys helping others and thrives in a busy, fast-paced environment. If you are organized, approachable, and ready to make a positive impact, we would love to hear from you.

In this role, you will provide essential administrative support for the market’s main office while assisting with guest services, daily operational needs, and financial processes. You will work closely with market leadership and team members to help maintain accurate records, respond to guest and vendor needs, and ensure a professional and efficient office environment.

Administrative and Guest Services

• Provide administrative support to market leadership.
• Answer and manage multiple phone lines in a professional and courteous manner.
• Communicate effectively with team members and vendors by phone and radio.
• Assist with opening and closing procedures for the main office.
• Deliver exceptional service to guests, vendors, and fellow team members.
• Maintain office supply inventory and place orders as needed.
• Troubleshoot basic office equipment issues and coordinate service when necessary.
• Process returned checks and maintain organized vendor files.
• Assist with reports, correspondence, data entry, presentations, and other administrative projects.
• Complete general computer, clerical, and office support tasks.

Cash Management and Financial Support

• Assist with accounts payable and accounts receivable processes.
• Support daily deposits, change orders, and other routine financial transactions.
• Balance the safe, petty cash, and assigned cash banks.
• Check cash banks in and out accurately.
• Prepare and complete deposits on market days.
• Maintain accurate records and follow all established cash-handling procedures.

What We’re Looking For

Successful candidates will demonstrate:

• Strong customer service and communication skills.
• The ability to multitask and remain composed in a busy, changing environment.
• Strong organizational, problem-solving, and time-management skills.
• Dependability, punctuality, and attention to detail.
• A positive attitude and team-oriented approach.
• Basic computer, administrative, and clerical skills.
• Professionalism, discretion, and integrity when handling sensitive information and financial transactions.

Core Competencies

• Customer Service Excellence
• Verbal and Written Communication
• Teamwork and Collaboration
• Adaptability and Problem-Solving
• Organization and Attention to Detail
• Professionalism and Integrity

Why You’ll Love Working Here

• DailyPay available - access your earned wages after your shift.
• Discounted employee meals.
• Employee referral program.
• Supportive, team-oriented work environment.
• Fast-paced and engaging workplace.
• Opportunity to interact with guests, vendors, and team members while helping keep the market running smoothly.