Guest Relations - Security

Prime Healthcare; Evanston (IL); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

401K

Medical Insurance

Paid Time Off

Tuition Reimbursement

Job summary

Prime Healthcare St Francis Hospital in Evanston, IL invites applications for a Guest Relations role within the Security Department. The part-time schedule includes Thurs/Fri 6a-2:30p and Sat 7a-4:30p, with responsibilities spanning reception, clerical duties, and visitor assistance.

You will greet staff and guests professionally, interact with leaders and physicians, and participate in performance improvement activities while upholding organizational policies and standards.

Qualifications

• High School diploma or equivalent.
• Receptionist or customer service experience, ideally in healthcare.
• Excellent communication, presentation and interpersonal skills.
• Ability to multi-task.
• Extreme attention to detail.
• Proficiency in Microsoft Office.
• Bi-lingual, preferred.

Responsibilities

• Perform administrative and clerical duties in the Security Department.
• Greet staff, physicians, employees and visitors professionally.
• Interact with leaders and department staff to support operations.
• Participate in performance improvement activities.
• Follow the organization’s policies, procedures and behavior standards.

Skills

Customer service

Communication skills

Interpersonal skills

Multi-tasking

Attention to detail

Bi-lingual

Reception experience

Education

High School Diploma

Tools

Microsoft Office

Job description

Overview

Department: Security

Schedule: Part Time, Thurs/Fri 6a-2:30p and Sat 7a-4:30p

Facility: Prime Healthcare St Francis Hospital

Location: Evanston, IL 60201

Responsibilities

The Guest Relations role is responsible for performing various administrative assistant and clerical duties in the Security Department. This position interacts with leaders, physicians, employees and visitors, and must greet all staff and guests at the Facility with professionalism and kindness. Participates in the department’s performance improvement activities. Understands and follows the organization’s policies, procedures and behavior standards.

Qualifications

EDUCATION, EXPERIENCE, TRAINING

1. 1. High School Graduate or equivalent.
2. 2. Previous receptionist or customer service experience, ideally in a healthcare setting.
3. 3. Excellent communication, presentation and interpersonal skills.
4. 4. Ability to multi-task.
5. 5. Extreme attention to detail.
6. 6. Expertise in Microsoft Office.
7. 7. Bi-lingual, preferred.

Pay Transparency

Saint Francis Hospital offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $15.40 to $21.72. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

The company is dedicated to empowering its staff with a comprehensive, competitive benefits package, allowing them the freedom to customize their benefits to fit their unique needs. Our abundant resources, programs, and voluntary options serve as a foundation for individual growth and well-being. Learn more here: https://www.primehealthcare.com/benefitsthatmattermost/

Employment Status

Part Time < 60

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

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