Guest Relations

Automatic Data Processing, Inc.; Atlanta (GA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Free movie passes

Popcorn & soda

Paid holidays

Vacation & sick leave

Health insurance

Job summary

Silverspot Cinema is seeking friendly Guest Relations team members to be the first smile our guests see. You will greet guests, assist with tickets, swaps, and pickups, and handle questions with a welcoming presence.

Ideal candidates are people-oriented, with strong communication skills and a customer-service mindset. This on-site role includes evenings and weekends, with perks like free movie passes, snacks, and health benefits for full-time staff.

Qualifications

• Customer service or hospitality experience is a plus.
• Able to lift up to 35 lbs and stand for long shifts.
• Shifts include evenings and weekends.

Responsibilities

• Greet guests with a big smile and movie-night energy.
• Assist with ticket sales, swaps, and pickups.
• Handle questions, concerns, and guest feedback.
• Keep the desk, kiosks, and lobby spotless.
• Check tickets, distribute 3D glasses, and help guests find their way.

Skills

People skills

Communication

Customer service

Detail orientation

Tech proficiency

Stamina / physical

Positive attitude

Tools

Handheld scanner

Computer

Job description

Join the Fun at Silverspot Cinema! – Guest Relations

Love movies and making people feel welcome? Silverspot Cinema is looking for friendly, outgoing Guest Relations team members to be the first smile our guests see and the go-to experts for all things Silverspot!

What You’ll Do:

• Greet guests with a big smile and movie-night energy
• Assist with ticket sales, swaps, and pickups
• Handle questions, concerns, and guest feedback
• Keep the desk, kiosks, and lobby spotless
• Check tickets, distribute 3D glasses, and help guests find their way

What We’re Looking For:

• A people-person who loves creating amazing first impressions
• Strong communicator with a friendly, confident presence
• Customer service or hospitality experience is a plus
• Detail-oriented and quick on your feet
• Comfortable using a computer, phone, and handheld scanner
• Able to lift up to 35 lbs and stand/walk for long shifts
• Competitive pay
• Free movie passes, popcorn, and soda!
• Paid holidays, vacation, and sick leave (full-time)
• Health insurance + supplemental benefits (full-time)

Shifts Include Evenings & Weekends – let us know what works for you!

Silverspot Cinema is an equal opportunity employer and participates in E-Verify.