Guest Relations Specialist — Free Movie Passes Included

Silverspot Cinemas; Atlanta (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free movie passes

Popcorn and soda

Paid holidays, vacation, and sickLeave

Health insurance + supplemental

Job summary

Silverspot Cinemas is seeking friendly Guest Relations team members to be the first smiling faces guests see and the go-to experts for all things Silverspot. You will greet guests and handle tickets, while ensuring a spotless lobby and smooth experiences across kiosks and desks.

Ideal candidates are people-persons with strong communication, a positive presence, and customer-service experience. This is a full-time role with evening and weekend shifts, with health insurance and other benefits.

Qualifications

• Customer service or hospitality experience is a plus.
• Willingness to learn Silverspot processes and systems.
• Ability to handle guests with a friendly, professional demeanor.

Responsibilities

• Greet guests with a big smile and movie-night energy.
• Assist with ticket sales, swaps, and pickups.
• Handle questions, concerns, and guest feedback.
• Keep the desk, kiosks, and lobby spotless.
• Check tickets, distribute 3D glasses, and help guests find their way.

Skills

People skills

Communication

Customer service

Attention to detail

Computer use

Phone use

Handheld scanner

Stamina

Team player

Tools

POS/checkout system

Ticket scanner

Job description

Silverspot Cinemas is seeking friendly Guest Relations team members to be the first smiling faces guests see and the go-to experts for all things Silverspot. You will greet guests and handle tickets, while ensuring a spotless lobby and smooth experiences across kiosks and desks.

Ideal candidates are people-persons with strong communication, a positive presence, and customer-service experience. This is a full-time role with evening and weekend shifts, with health insurance and other benefits.