Guest Programs & Tours Catalyst

Wolf Park; Indiana; Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Unlimited PTO

Medical, Dental, Vision

IRA options

Job summary

Wolf Park is seeking a Guest Programs Coordinator to plan and implement public programs, tours, and specialty experiences. You will schedule and train guides, maintain booking systems, and coordinate with departments to ensure a positive guest experience.

The role requires organizing tours, collaborating with staff on marketing, and ensuring programs align with Wolf Park’s mission. Weekend and holiday scheduling may be necessary to support events and outreach.

Qualifications

• Experience in public speaking or coordinating/delivering guest programs.
• Strong organizational skills with the ability to manage multiple priorities and tasks.
• Effective communication and interpersonal skills; able to work both independently and collaboratively.
• Experience scheduling staff or volunteers and managing program logistics.
• Familiarity with educational programming, wildlife conservation, or nonprofit work.

Responsibilities

• Design and implement public programs including tours and specialty experiences.
• Book and manage Photography Program sessions.
• Collaborate with staff to market and support program offerings.
• Schedule tours and keep relevant calendars up-to-date.
• Train and supervise Interpretive Naturalists in public engagement and program delivery.
• Collect feedback to assess strengths and identify areas for improvement.
• Coordinate Wolf Park events and support community outreach.
• Obtain cross-training for animal care clearances when needed.

Skills

Public speaking

Program coordination

Guest services

Scheduling

Interpersonal skills

Tools

Singenuity

Job description

Wolf Park is seeking a Guest Programs Coordinator to plan and implement public programs, tours, and specialty experiences. You will schedule and train guides, maintain booking systems, and coordinate with departments to ensure a positive guest experience.

The role requires organizing tours, collaborating with staff on marketing, and ensuring programs align with Wolf Park’s mission. Weekend and holiday scheduling may be necessary to support events and outreach.