Guest-First Parking Attendant & Lot Auditor (Hotel)

Parking Management Company; Hampton (VA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health Benefits

Life insurance

Critical illness insurance

Bonus opportunities

Leadership development program

Paid time off

Paid training

Tuition assistance

Perks at Work discounts

Military friendly employer

Job summary

Parking Management Company is seeking a Lot Attendant / Lot Auditor to ensure a smooth, safe, and organized parking experience. You will work outdoors in all weather, assist guests, and enforce policies while maintaining a courteous, professional demeanor.

Responsibilities include ticketing and payments, logging activity, and supporting lot operations. Shift work may include nights and weekends, with a strong emphasis on safety and customer service.

Qualifications

• A high school diploma or GED is required.
• A valid driver’s license and reliable transportation are required.
• Successful completion of a background check is required.

Responsibilities

• Issue tickets, handle payments accurately, and track money and paperwork responsibly.
• Complete shift logs, track tickets and revenue, and document parking activity.
• Label keys, record vehicle details, and maintain organized records of parked cars.
• Check the lot regularly, report unsafe or suspicious activity, and ensure vehicles are parked securely and according to policy.
• Keep the parking area and booth clean and presentable; assist with light cleaning or janitorial tasks as needed.
• Help guests with payments and parking questions while maintaining a friendly, helpful attitude.
• Use radios appropriately, stay in contact with the team, and support a positive work environment.
• Arrive on time, follow company policies, and consistently maintain a professional appearance and attitude.
• Take on other tasks as needed to support operations, including attending training sessions and adapting to scheduling needs.

Skills

Customer service

Education

High school diploma or GED

Job description

Parking Management Company is seeking a Lot Attendant / Lot Auditor to ensure a smooth, safe, and organized parking experience. You will work outdoors in all weather, assist guests, and enforce policies while maintaining a courteous, professional demeanor.

Responsibilities include ticketing and payments, logging activity, and supporting lot operations. Shift work may include nights and weekends, with a strong emphasis on safety and customer service.