Guest Parking Concierge — Frontline Service

Reimagined Parking; Springfield (OR); On-site; USD 26,000 - 29,000; Part time

Benefits offered by this job

Generous Paid Time Off

Comprehensive Health Plans

Life and Disability Insurance

401(k) Plan

Employee Assistance Program

Parental and Caregiver Leave

Job summary

Reimagined Parking in Oregon is seeking a Parking Ambassador to greet guests, guide parking directions and payments, and ensure a friendly, professional guest experience. This part-time, outdoor role requires good communication and a customer-focused mindset.

You will monitor lots for rules, issue citations as needed, assist during peak times and events, report hazards, operate parking devices, and help maintain a safe, organized environment while representing the company positively.

Qualifications

• Must be at least 18 years of age.
• High school diploma or equivalent preferred.
• Dependable, punctual, and professional in appearance and conduct.
• Must successfully pass a background check, in accordance with company policy and applicable laws.
• Must be authorized to work in the United States and able to provide documentation verifying eligibility, as required by the Department of Homeland Security. Reimagined Parking participates in the E-Verify program to confirm employment eligibility.

Responsibilities

• Provide a welcoming and professional experience to all customers and visitors.
• Greet and assist patrons with parking directions, payment options, and general inquiries.
• Monitor parking areas to ensure compliance with facility rules and regulations.
• Issue parking citations or warnings when necessary, following company policies.
• Respond promptly and courteously to customer concerns, complaints, or service requests.
• Assist with traffic flow during peak hours, special events, or emergencies.
• Perform basic facility checks (e.g., signage visibility, cleanliness, equipment functionality).
• Report hazards, incidents, or maintenance issues to management.
• Utilize parking systems or handheld devices as required.
• Maintain a clean, safe, and orderly parking environment.
• Represent the organization positively and professionally at all times.

Skills

Customer service

Interpersonal skills

Communication

Parking experience

Teamwork

Education

High school diploma or equivalent

Tools

POS system

Mobile device proficiency

Computer proficiency

Job description

Reimagined Parking in Oregon is seeking a Parking Ambassador to greet guests, guide parking directions and payments, and ensure a friendly, professional guest experience. This part-time, outdoor role requires good communication and a customer-focused mindset.

You will monitor lots for rules, issue citations as needed, assist during peak times and events, report hazards, operate parking devices, and help maintain a safe, organized environment while representing the company positively.