Guest Lead & Store Coach (Retail)

Altar’d State at American Dream; East Rutherford (NJ); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Base pay: $17/hour

Paid Time Off

Generous associate discount

401k with company match

Advancement opportunities

Job summary

Altar’d State in East Rutherford, NJ is seeking a Guest Lead to support store leadership by driving world-class guest service, sales goals, and merchandising presentation. You will guide associates through coaching, problem-solving, and loss-prevention practices while building guest relationships.

This role emphasizes teamwork, accountability, opening/closing tasks, and maintaining a clean, brand-aligned environment.

Qualifications

• Experience in retail or guest-facing roles is preferred.
• Ability to coach and develop team members.
• Strong communication and relationship-building with guests.

Responsibilities

• Direct activities to achieve store goals including guest service, sales objectives, and merchandising presentation.
• Provide guests with exceptional service through relationship building and product knowledge sharing.
• Lead by example, coach associates, and manage opening/closing procedures as directed.
• Support loss prevention and maintain brand standards and store cleanliness.

Skills

Guest service

Team leadership

Communication

Coaching

Job description

Altar’d State in East Rutherford, NJ is seeking a Guest Lead to support store leadership by driving world-class guest service, sales goals, and merchandising presentation. You will guide associates through coaching, problem-solving, and loss-prevention practices while building guest relationships.

This role emphasizes teamwork, accountability, opening/closing tasks, and maintaining a clean, brand-aligned environment.