Guest House Operations Lead (On-site Housing)

Placements24; Willows (CA); On-site; USD 21,000 - 42,000; Full time

Benefits offered by this job

On-site accommodation

Professional development opportunities

Competitive salary

Job summary

Placements24 seeks a dedicated Guest House Manager to oversee daily operations, guest experiences, staff, housekeeping, maintenance, and administration at a boutique guest house in Welkom. You will lead service excellence and ensure smooth property performance.

The ideal candidate has hospitality management experience, strong leadership, superb customer service, and basic accounting skills to handle bookings, inventory, and vendor relations.

Qualifications

• Proven hospitality management experience, preferably in guest houses or boutique hotels.
• Strong leadership and team management skills.
• Excellent customer service and problem-solving abilities.
• Proficiency with property management systems and basic accounting principles.
• Passion for hospitality and creating memorable guest experiences.

Responsibilities

• Manage daily operations of the guest house, maintaining high service and cleanliness.
• Oversee staff performance, provide training and motivation.
• Handle guest bookings, check-ins/check-outs, and inquiries promptly.
• Manage inventory, supplies, and vendor relationships.
• Ensure the property is well-maintained and safe.
• Support local marketing and promotions to attract guests.

Skills

Hospitality leadership

Staff management

Customer service

Vendor relations

Accounting basics

Tools

Property Management System

Job description

Placements24 seeks a dedicated Guest House Manager to oversee daily operations, guest experiences, staff, housekeeping, maintenance, and administration at a boutique guest house in Welkom. You will lead service excellence and ensure smooth property performance.

The ideal candidate has hospitality management experience, strong leadership, superb customer service, and basic accounting skills to handle bookings, inventory, and vendor relations.