Residential Cleaning Team Lead — Lead High-End Homes

Placements24; Willows (CA); On-site; USD 3,100 - 4,200; Full time

Benefits offered by this job

Performance-based bonuses

Training and leadership development

Career growth opportunities

Job summary

Placements24 is recruiting for a Residential Cleaning Team Lead in Welkom, South Africa. Lead and train cleaning staff, supervise daily operations, and ensure top-quality service for high-end residential properties.

You will conduct quality checks, manage scheduling, and provide hands-on cleaning support as needed. The role requires 3+ years in residential cleaning with at least 1 year in a supervisory position, strong customer service skills, and a commitment to safety and standards.

Qualifications

• 3+ years in residential cleaning
• 1+ year in team lead/supervisor role
• Proven ability to train and motivate staff
• Strong knowledge of cleaning products, techniques and equipment
• Excellent customer service and communication skills
• Organizational skills to manage schedules and tasks
• Reliable, punctual and professional

Responsibilities

• Lead, train, and supervise a team of residential cleaning staff.
• Conduct quality checks to ensure standards.
• Manage daily scheduling and task assignment.
• Provide hands-on cleaning support when needed.
• Maintain and use cleaning equipment and supplies properly.
• Address customer complaints promptly and professionally.
• Record team performance, client feedback and supply usage.
• Promote a safe and positive working environment.
• Assist in recruitment and onboarding of new staff.
• Uphold commitment to excellence in residential cleaning.

Skills

Team leadership

Staff training

Customer service

Scheduling

Quality control

Safety awareness

Job description

Placements24 is recruiting for a Residential Cleaning Team Lead in Welkom, South Africa. Lead and train cleaning staff, supervise daily operations, and ensure top-quality service for high-end residential properties.

You will conduct quality checks, manage scheduling, and provide hands-on cleaning support as needed. The role requires 3+ years in residential cleaning with at least 1 year in a supervisory position, strong customer service skills, and a commitment to safety and standards.