Guest Gate Attendant: Fast, Friendly Service

ExplorUS; Valley Springs (CA); On-site; USD 21,000 - 30,000; Full time

Job summary

ExplorUS in California is seeking a Gate Attendant to warmly greet guests, check in reservations, and handle cash/credit transactions at gate kiosks, delivering accurate and friendly service in a high-traffic setting.

Requirements include at least 1 year in customer service or hospitality, ability to work independently or with a team, and weekend/holiday availability. Must be 18+ with reliable transportation and able to work in varying weather while enforcing park rules.

Qualifications

• 1 year of experience in customer service or hospitality.
• Ability to work independently and as part of a team.
• Excellent customer service and communication skills.
• Comfort with cash handling and operating a register.

Responsibilities

• Serves customers in a friendly, courteous manner.
• Operates cash register and processes transactions.
• Checks in all guest reservations and day-use visitations.
• Answers phones and helps guests make reservations.
• Communicates knowledge of park rules, services, and features to guests.
• Maintains a clean and orderly gatehouse/kiosk.
• Assists with other related tasks as needed.

Skills

Customer service

Hospitality

Communication

Teamwork

Time management

Education

High school diploma or equivalent

Job description

ExplorUS in California is seeking a Gate Attendant to warmly greet guests, check in reservations, and handle cash/credit transactions at gate kiosks, delivering accurate and friendly service in a high-traffic setting.

Requirements include at least 1 year in customer service or hospitality, ability to work independently or with a team, and weekend/holiday availability. Must be 18+ with reliable transportation and able to work in varying weather while enforcing park rules.